My Macbook is a Phoenix... it survived a house fire

[squirrrl]

So I had a fire in my house where everything in the living room was practically destroyed. For example, the 40 Vizio I had hanging on the wall MELTED. Not just a little, but completely melted into an unrecognizable mess. Crazily enough, my 2015 SG macbook was on a shelf, unprotected, but closed, right below the TV and.... IT SURVIVED! as did the ipad next to it. The only issues is that is has smoke damage on the outside 1/3 of the case.

The reason I'm posting this is that the other damage was that the power key and the front slash key under it are warped and so i have to pop of the power key to turn it off and sometimes the front slash key goes beserk while i'm typing.

Question is: Where do I get replacement keys? Do I have to get a genius appointment just to get a couple keys? I have applecare but sadly, reading the fine print, it doesn't cover fires.

UPDATE: Found a mac retailer that will pop on some keys for me.

PSA: Check to make sure your smoke alarms work.... this was an electrical fire in an old house at 1am when we were all asleep. Our smoke alarm saved our lives.

 

[squirrrl]

I guess pictures or it didn't happen.... Arrows are where I pulled out the MacBook and my mac mini from. Both are working, though I noticed that if I have a white background on my MacBook, the underlying display has been warped a little and there's these wisps of grey that's not visible with a dark background.

 

[robotica]

How did the fire start? Broken wire?

 

[BeefCake 15]

Sorry to hear that and glad you and the family are alright!

Check your house or rent insurance plan, they may cover this damage.

If not check the Credit Card you used to purchase the Mac, they also have some insurance plans built in as well as provided by some CC companies.

 

[squirrrl]

Electrical fire in an old house. We had renter's insurance. It won't cover everything but it was enough. Luckily my family and I are okay. I stress the importance of smoke alarms.

 

[TheOkeland]

So I had a fire in my house where everything in the living room was practically destroyed. For example, the 40 Vizio I had hanging on the wall MELTED. Not just a little, but completely melted into an unrecognizable mess. Crazily enough, my 2015 SG macbook was on a shelf, unprotected, but closed, right below the TV and.... IT SURVIVED! as did the ipad next to it. The only issues is that is has smoke damage on the outside 1/3 of the case.

The reason I'm posting this is that the other damage was that the power key and the front slash key under it are warped and so i have to pop of the power key to turn it off and sometimes the front slash key goes beserk while i'm typing.

Question is: Where do I get replacement keys? Do I have to get a genius appointment just to get a couple keys? I have applecare but sadly, reading the fine print, it doesn't cover fires.

UPDATE: Found a mac retailer that will pop on some keys for me.

PSA: Check to make sure your smoke alarms work.... this was an electrical fire in an old house at 1am when we were all asleep. Our smoke alarm saved our lives.

Please let someone look after the battery, the heat could have damaged the Laptop battery. You don't want another fire I suppose.
High temperatures and batteries aren't the best friends

 

[mlovergaard]

Really glad to hear you and your family are ok. And I agree with TheOkeland I would have someone check the battery incase the heat damaged it.