My Macbook is restarting repeatedly

Discussion in 'MacBook Pro' started by deasela, Nov 17, 2016.

  1. deasela, Nov 17, 2016
    Last edited by a moderator: Nov 17, 2016

    deasela macrumors newbie

    Joined:
    Nov 17, 2016
    #1
    Hi,

    My Macbook is restarting repeatedly with this error report. Can any one help me on this ?
    Code:
    Anonymous UUID:       46D95307-E49B-0C32-B47C-
    
    A020E7D860EC
    
    
    
    Wed Nov  9 07:50:17 2016
    
    
    
    *** MCA Error Report ***
    CPU Machine Check Architecture Error Dump (CPU: Intel(R) Core(TM) i5-5257U CPU @ 2.70GHz, CPUID: 0x306D4)
    Core: 0
      IA32_MC5_STATUS=0xEE0000000040110B
      IA32_MC5_CTL=0x0
      IA32_MC5_ADDR=0xFF7075C0
      IA32_MC5_MISC=0x3880000086
    Core: 0
      IA32_MC6_STATUS=0xEE0000000040110B
      IA32_MC6_CTL=0x0
      IA32_MC6_ADDR=0xFF70FBC0
      IA32_MC6_MISC=0x3880000086
    
    
    
    
    *** Device Tree ***
    {
        "pcie_cfg_base" : 3758096384,
        "pci_devices" :
        {
            "0x0" : "MCHC@0",
            "0x10000" : "IGPU@2",
            "0x18000" : "HDAU@3",
            "0xa0000" : "XHC1@14",
            "0xa8000" : "SDMA@15",
            "0xac000" : "SPI1@15,4",
            "0xb0000" : "pci8086,9cba@16",
            "0xd8000" : "HDEF@1B",
            "0xe2000" : "RP03@1C,2",
            "0xe1000" : "RP02@1C,1",
            "0xe0000" : "RP01@1C",
            "0xe4000" : "RP05@1C,4",
            "0x300000" : "RP03@1C,2/IOPP/ARPT@0",
            "0x200000" : "RP02@1C,1/IOPP/CMRA@0",
            "0x500000" : "RP05@1C,4/IOPP/UPSB@0",
            "0x600000" : "RP05@1C,4/IOPP/UPSB@0/IOPP/DSB0@0",
            "0x618000" : "RP05@1C,4/IOPP/UPSB@0/IOPP/DSB1@3",
            "0x620000" : "RP05@1C,4/IOPP/UPSB@0/IOPP/DSB2@4",
            "0x628000" : "RP05@1C,4/IOPP/UPSB@0/IOPP/DSB3@5",
            "0x630000" : "RP05@1C,4/IOPP/UPSB@0/IOPP/DSB4@6",
            "0x700000" : "RP05@1C,4/IOPP/UPSB@0/IOPP/DSB0@0/IOPP/NHI0@0",
            "0xe5000" : "RP06@1C,5",
            "0xf8000" : "LPCB@1F",
            "0xfb000" : "SBUS@1F,3",
            "0xfe000" : "pci8086,9ca4@1F,6",
            "0x400000" : "RP06@1C,5/IOPP/SSD0@0"
        },
        "device_mmio" :
        {
            "PCI0@0" :
            [
                { "a" : 3320, "s" : 8 }
            ],
            "PCI0@0/AppleACPIPCI/IGPU@2" :
            [
                { "a" : 548145201152, "s" : 16777216 },
                { "a" : 547876765696, "s" : 268435456 }
            ],
            "PCI0@0/AppleACPIPCI/HDAU@3" :
            [
                { "a" : 548162060288, "s" : 16384 }
            ],
            "PCI0@0/AppleACPIPCI/XHC1@14" :
            [
                { "a" : 548161978368, "s" : 65536 }
            ],
            "PCI0@0/AppleACPIPCI/SDMA@15" :
            [
                { "a" : 3246497792, "s" : 4096 }
            ],
            "PCI0@0/AppleACPIPCI/SPI1@15,4" :
            [
                { "a" : 3246493696, "s" : 4096 }
            ],
            "PCI0@0/AppleACPIPCI/pci8086,9cba@16" :
            [
                { "a" : 548162081024, "s" : 32 }
            ],
            "PCI0@0/AppleACPIPCI/HDEF@1B" :
            [
                { "a" : 548162043904, "s" : 16384 }
            ],
            "PCI0@0/AppleACPIPCI/RP02@1C,1/IOPP/CMRA@0" :
            [
                { "a" : 3245342720, "s" : 65536 },
                { "a" : 547608330240, "s" : 268435456 },
                { "a" : 3244294144, "s" : 1048576 }
            ],
            "PCI0@0/AppleACPIPCI/RP03@1C,2/IOPP/ARPT@0" :
            [
                { "a" : 3242196992, "s" : 32768 },
                { "a" : 3238002688, "s" : 4194304 }
            ],
            "PCI0@0/AppleACPIPCI/RP05@1C,4/IOPP/UPSB@0/IOPP/DSB0@0/IOPP/NHI0@0" :
            [
                { "a" : 3247439872, "s" : 262144 },
                { "a" : 3247702016, "s" : 4096 }
            ],
            "PCI0@0/AppleACPIPCI/RP06@1C,5/IOPP/SSD0@0" :
            [
                { "a" : 3243245568, "s" : 8192 }
            ],
            "PCI0@0/AppleACPIPCI/SBUS@1F,3" :
            [
                { "a" : 548162080768, "s" : 256 }
            ],
            "PCI0@0/AppleACPIPCI/pci8086,9ca4@1F,6" :
            [
                { "a" : 548162076672, "s" : 4096 }
            ],
            "DMAC" :
            [
                { "a" : 0, "s" : 32 },
                { "a" : 129, "s" : 17 },
                { "a" : 147, "s" : 13 },
                { "a" : 192, "s" : 32 }
            ],
            "FWHD" :
            [
                { "a" : 4278190080, "s" : 16777216 }
            ],
            "HPET" :
            [
                { "a" : 4275044352, "s" : 16384 }
            ],
            "IPIC" :
            [
                { "a" : 32, "s" : 2 },
                { "a" : 36, "s" : 2 },
                { "a" : 40, "s" : 2 },
                { "a" : 44, "s" : 2 },
                { "a" : 48, "s" : 2 },
                { "a" : 52, "s" : 2 },
                { "a" : 56, "s" : 2 },
                { "a" : 60, "s" : 2 },
                { "a" : 160, "s" : 2 },
                { "a" : 164, "s" : 2 },
                { "a" : 168, "s" : 2 },
                { "a" : 172, "s" : 2 },
                { "a" : 176, "s" : 2 },
                { "a" : 180, "s" : 2 },
                { "a" : 184, "s" : 2 },
                { "a" : 188, "s" : 2 },
                { "a" : 1232, "s" : 2 }
            ],
            "MATH" :
            [
                { "a" : 240, "s" : 1 }
            ],
            "LDRC" :
            [
                { "a" : 46, "s" : 2 },
                { "a" : 78, "s" : 2 },
                { "a" : 97, "s" : 1 },
                { "a" : 99, "s" : 1 },
                { "a" : 101, "s" : 1 },
                { "a" : 103, "s" : 1 },
                { "a" : 128, "s" : 1 },
                { "a" : 146, "s" : 1 },
                { "a" : 178, "s" : 2 },
                { "a" : 65535, "s" : 1 },
                { "a" : 6144, "s" : 128 },
                { "a" : 2048, "s" : 128 }
            ],
            "RTC" :
            [
                { "a" : 112, "s" : 8 }
            ],
            "TIMR" :
            [
                { "a" : 64, "s" : 4 },
                { "a" : 80, "s" : 4 }
            ],
            "SMC" :
            [
                { "a" : 768, "s" : 32 },
                { "a" : 4277141504, "s" : 65536 }
            ],
            "EC" :
            [
                { "a" : 98, "s" : 1 },
                { "a" : 102, "s" : 1 }
            ],
            "PDRC" :
            [
                { "a" : 4275159040, "s" : 16384 },
                { "a" : 4275109888, "s" : 32768 },
                { "a" : 4275142656, "s" : 4096 },
                { "a" : 4275146752, "s" : 4096 },
                { "a" : 3758096384, "s" : 268435456 },
                { "a" : 4275175424, "s" : 131072 },
                { "a" : 4275634176, "s" : 16384 },
                { "a" : 4275326976, "s" : 307200 },
                { "a" : 4278190080, "s" : 16777216 },
                { "a" : 4276092928, "s" : 1048576 }
            ],
            "MEM2" :
            [
                { "a" : 536870912, "s" : 2097152 },
                { "a" : 1073741824, "s" : 2097152 }
            ]
        }
    }
    
    
    
    
    Model: MacBookPro12,1, BootROM MBP121.0167.B17, 2 processors, Intel Core i5, 2.7 GHz, 8 GB, SMC 2.28f7
    Graphics: Intel Iris Graphics 6100, Intel Iris Graphics 6100, Built-In
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1867 MHz, 0x02FE, 0x4544464132333241324D412D4A442D460000
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1867 MHz, 0x02FE, 0x4544464132333241324D412D4A442D460000
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x133), Broadcom BCM43xx 1.0 (7.21.171.47.1a8)
    Bluetooth: Version 5.0.1f7, 3 services, 27 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en0
    Serial ATA Device: APPLE SSD SM0256G, 251 GB
    USB Device: USB 3.0 Bus
    USB Device: Card Reader
    USB Device: Bluetooth USB Host Controller
    Thunderbolt Bus: MacBook Pro, Apple Inc., 27.1
     
  2. joewelch4 macrumors member

    Joined:
    Apr 3, 2010
    #2
    Under power and battery condition what does it say? Mine kept restarting and it was because the battery was DOA. It said "replace now". They swapped out the whole computer.
     
  3. deasela thread starter macrumors newbie

    Joined:
    Nov 17, 2016
    #3
    Both, under power and battery. It does not give any error report other than what i sent
     
  4. Chupa Chupa macrumors G5

    Chupa Chupa

    Joined:
    Jul 16, 2002
    #4
    I had this issue when the original MacBook Pro came out -- I think it was a "known issue." First they gave me a new battery. That did not do the trick. Then they put a new motherboard in. That fixed the issue.

    So I would get a Genius appointment and let them diagnose it. It's the quickest and easiest way (maybe) to get to the bottom of the issue. If you are not on warranty anymore check with the credit card you bought the machine with. It may offer extended warranty. Most AMEX cards offer this -- used it many times, it does work with minimal hassel. Also most platinum and signature VISA cards offer this as well though it's more YMMV since each card issurer has a different policy. In any case you will need your original reciept. If you bought online the email shipping invoice noting the model and method of payment will do.
     
  5. Samuelsan2001 macrumors 604

    Joined:
    Oct 24, 2013
    #5
    That looks like a CPU failure, you give us no idea how old it is what model it is and wether you have Apple care but I'm guessing that it needs a whole new motherboard.
     
  6. deasela thread starter macrumors newbie

    Joined:
    Nov 17, 2016
    #6
    Thank you guys.. Its not under warranty. So I have to see what my options are..
     

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