I'll be heading back to the US on Saturday after being away for 3 years and I've got a nice long list of repairs that needs to be made (I'm still under warranty). I'm just wondering what the best course of action would be (by phone/store?) and what needs to accompany the MacBook if/when I take it in. I purchased a bottom end refurb MacBook back in February 2007 (first gen?) and I got the extended AppleCare. The machine has performed really well (I had issues with the optical drive at first, got it repaired in Jhb), but in the last couple months some things have popped up. Here are the list of issues I'm having: 1. Small white spots appears on the screen. They are only visible when the screen is a solid colour. I've seen this before on other LCDs and I think it's just ageing. I don't really mind if this isn't covered. 2. I'm starting to get small hairline cracks under the palm rest (but on the shiny plastic, not on the palmrest itself) and back by the vent. Does anyone know if this is covered? (I use an Incase neoprene case all the time, along with thin foam between the screen and keyboard) 3. The biggest issue: the battery just started swelling in November. At first it wasn't that bad, but it's getting worse. The battery is also starting to push the palmrest up and the MacBook is resting on the battery now instead of the feet. 4. The screen flickers when it's on the lowest brightness setting and on battery (all the time). It also does it sometimes on full brightness and on A/C. 5. A friend's dog chewed my Magsafe right where it connects to the MacBook, but it's been soldered back together. I know this won't be covered, and that's fine. This is the first time I'll be dealing with AppleCare and I would just like a couple pointers on the best way to do it. Should I call Apple first? Shall I just take it into an Apple Store (I've never actually been in one, but there is one about 30 minutes away from where I'll be staying). And if I do take it in, should I put the original RAM back in (I replaced one 256 stick with 1 GB). Do I need that little card with my AppleCare registration number? I also have Windows 7 installed (I use it 99% of the time): Can I leave that on the hard drive (after a back up, of course)? I'm hoping worst case scenario is that I get a new battery. Best case scenario would be getting a brand new white MacBook, but that might be too much to hope for. I'm planning on selling this one anyway and upgrading to a 13" MBP. Thanks in advance.