My Macbook Pro (2010) shut off

Discussion in 'MacBook Pro' started by bowadoyle, Jun 7, 2012.

  1. bowadoyle macrumors newbie

    Joined:
    Mar 17, 2012
    Location:
    Philadelphia
    #1
    Hi,

    I am sort of a newbie with having mac issues. I've had mac for close to 11 years and can count on one hand the issues I have had.

    Ok,

    I purchased this 2010 13" MBP a few months ago from Apple. A few weeks ago when I got into using it, it it froze on me for about 30 seconds twice in a session. So I thought it had to do with the poser save settings so I adjusted them so it would not go to sleep.

    Well tonight, I walked away to take the dog out. I cam back in and my mac was shut down. It took me a bit to get it to go back on. I think I figured out how to keep my finger on the on/off button for 30 seasons for a force shut down. Then I turned it back on.

    So what can I do now? Is there an error log I should look at? Should I take it to an Apple store?

    Of course, I still have the Apple care coverage and I do plan to extend it before it expires.

    Thank,

    Patrick
     
  2. Astroboy907 macrumors 65816

    Astroboy907

    Joined:
    May 6, 2012
    Location:
    Spaceball One
    #2
    What were you running on it? I think it might have been something processor intensive that is causing temperature protection to flip.

    Run activity monitor and try to replicate the conditions. It may have just been a fluke freeze up though.
     
  3. bowadoyle thread starter macrumors newbie

    Joined:
    Mar 17, 2012
    Location:
    Philadelphia
    #3
    I was running Excel 2010.

    The only program I use with this laptop, because I use it for school, is Microsoft Office 2010.
     
  4. bowadoyle thread starter macrumors newbie

    Joined:
    Mar 17, 2012
    Location:
    Philadelphia
    #4
    I also only use this laptop when it is plugged in. Is there a log which prints the error message much like you see with Microsoft Windows?

    Thank you.
     
  5. w00t951 macrumors 68000

    w00t951

    Joined:
    Jan 6, 2009
    Location:
    Pittsburgh, PA
    #5
    That would be helpful.
     
  6. bowadoyle thread starter macrumors newbie

    Joined:
    Mar 17, 2012
    Location:
    Philadelphia
    #6
    Yeah I am back to using my Dell until I figure out what to do. I may have to take it to the Apple store near me and let them look at it. In the 11 years I have own Apples, I only had two other issues, one is where the Ram went bad and my Mac Mini over heated and I had a 1st Edition Macbook discolor. In both case, Apple fixed the problem for me.
     
  7. bowadoyle thread starter macrumors newbie

    Joined:
    Mar 17, 2012
    Location:
    Philadelphia
    #7
    Are there Apple forums that offer tech support?
     
  8. Mak47 macrumors 6502a

    Joined:
    Mar 27, 2011
    Location:
    Harrisburg, PA

Share This Page