My Macbook Pro (2013) will not turn on! Please help!

Discussion in 'Mac Basics and Help' started by katierocksit, Nov 20, 2013.

  1. katierocksit macrumors newbie

    Joined:
    Nov 20, 2013
    #1
    Yesterday evening, I was charging my MBP, and as I went to go plug in my phone to the USB port, the screen went completely black. I have NOT been able to re-start it.
    I changed electrical outlets, so I ruled out that possible problem of it not charging.
    Whenever I plug in the charger to the side, the green light comes on, but it is very dim and flashes. I know for a fact my MPB was not fully charged when my phone was plugged in.

    I also tried the SMC reboot instructions to the letter, and they have not worked either.

    Any suggestions are greatly appreciated; I really just want this thing to start!
     
  2. firedept macrumors 603

    firedept

    Joined:
    Jul 8, 2011
    Location:
    Somewhere!
    #2
    I would say it's time to make a Genius appointment and take it in and have it looked at. That may all you will be able to do for now. Let the experts have a look at it.
     
  3. Fishrrman macrumors G3

    Joined:
    Feb 20, 2009
    #3
    Agree with reply #2.

    If it's still under warranty, let the Apple techs have a look at it...
     
  4. Sital macrumors 68000

    Sital

    Joined:
    May 31, 2012
    Location:
    New England
    #4
    I'll third the Genius bar recommendation. And bring your charger too, in case there is a problem with that.
     

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