My Macbook Pro crashes when booting when my new router is on.

Discussion in 'MacBook Pro' started by macpokerstars, Aug 25, 2014.

  1. macpokerstars macrumors member

    Joined:
    Sep 29, 2010
    #1
    I have a 2011 Macbook Pro with OS 10.6.8 on it.

    I received a router for my new fibre-optic connection and whenever the router is on and try to connect to it via Wifi, my Macbook Pro crashes. Force Quit doesn't work and i have to do a hard reboot.

    When i reboot, the laptop gets stuck on the Apple screen and never gets to log in page.

    The problem only disappears when I unplug the router.

    I tried disabling the wifi on the laptop and used an Ethernet cable to connect to the router. The computer still crashes.

    Have you ever heard of such a problem?
    What causes it? The wifi signal is too strong? Electromagnetic disturbance?

    This is disturbingly illogical!

    Thanks in advance
     
  2. Tubamajuba macrumors 68000

    Joined:
    Jun 8, 2011
    #2
    Try doing a factory reset of the router and try connecting again. If that still doesn't work, I'd try upgrading to at least Mountain Lion if not Mavericks. Unless someone else has a better idea of what might be going on.
     
  3. Bending Pixels macrumors 65816

    Joined:
    Jul 22, 2010
    #3
    You might also want to contact your ISP since it seems it is their router that's causing the problem.
     
  4. syobwoc macrumors member

    syobwoc

    Joined:
    Oct 16, 2013
    Location:
    South Texas
    #4
    have you tried deleting all your previously saved wifi passwords? I've ran into issues when I use a new router with the same wifi name and password as my old router. Usually a delete and readd does the trick for me.


    Also since it may be a new internet provider you probably want to check to see if you have any previous DNS addressed stored for the network. I'd also do a DNS flush, shouldn't hurt anything. Hope this helps!
     

Share This Page