Ok, I go to a school in Iowa for Broadcasting/Film and I need a MacBook Pro for Final Cut So,
I ordered a MacBook Pro from MacMall because the had a free Pharaells offer. Little did I know what I was about to get my self into...
First, I orderd a CTO with the i7 2.66, 8GB, 500 7.2K AG WS Display. They told me on the phone that it was going to be here with in a Week. So I log into there site and there is an ordered that says Canceled I was like what the heck as the only thing I canceled was a Hard Drive from them So I called them and spoke to India and they said Yes Sir we will take care of everything for you.
Anyway the computer finally did come However I was one of the unlucky ones who have the Freezing MacBook Pro syndrome. So after three tries with Apple support who could fix the problem (obviously) they tell me to send the computer in for a replacement. Well, MacMall I had to get nasty with because they where "NO RETURNES on Apple equipment.
I had to get nasty with them so I finally got that sent back and Apple assured me that when I ordered again they would prorate my Apple Care so I wouldn't loose it. So I ordered the same config direct from Apple on Sept the 3rd and it comes on the 9th. However with this new computer the screen in Wobble when it is opened or shut and the feet are VERY slippery and it will slide on a desk when it is opened. To make matters worse the Lady on the phone said that I could be issued a refund and have to pay for AppleCare again or loose my 4 months as they see the Apple care on the old system which I sent back to MacMall. At this point I almost to the point where I'm ready to send this back and get a PC laptop. Apple has changed they used to be such a great company back in the 98-2006
Before all of this iCrap)
Any Advice?
i'm not angry just a little sad
I ordered a MacBook Pro from MacMall because the had a free Pharaells offer. Little did I know what I was about to get my self into...
First, I orderd a CTO with the i7 2.66, 8GB, 500 7.2K AG WS Display. They told me on the phone that it was going to be here with in a Week. So I log into there site and there is an ordered that says Canceled I was like what the heck as the only thing I canceled was a Hard Drive from them So I called them and spoke to India and they said Yes Sir we will take care of everything for you.
Anyway the computer finally did come However I was one of the unlucky ones who have the Freezing MacBook Pro syndrome. So after three tries with Apple support who could fix the problem (obviously) they tell me to send the computer in for a replacement. Well, MacMall I had to get nasty with because they where "NO RETURNES on Apple equipment.
I had to get nasty with them so I finally got that sent back and Apple assured me that when I ordered again they would prorate my Apple Care so I wouldn't loose it. So I ordered the same config direct from Apple on Sept the 3rd and it comes on the 9th. However with this new computer the screen in Wobble when it is opened or shut and the feet are VERY slippery and it will slide on a desk when it is opened. To make matters worse the Lady on the phone said that I could be issued a refund and have to pay for AppleCare again or loose my 4 months as they see the Apple care on the old system which I sent back to MacMall. At this point I almost to the point where I'm ready to send this back and get a PC laptop. Apple has changed they used to be such a great company back in the 98-2006
Any Advice?
i'm not angry just a little sad