My MacBook pro got stolen

Discussion in 'MacBook Pro' started by Melbourne, Apr 15, 2012.

  1. Melbourne macrumors newbie

    Joined:
    Apr 15, 2012
    #1
    Hi there, I just had my MacBook pro stolen today. Not happy. Can anyone help me locate it. I've used the APP lost my iPhone to try and locate it. But I think it's switched off. Now I have locked my MacBook remotely, to discover that the location can not be found when it's locked. How can I unlock it, and is there any way I can find the serial number via iTunes on the net. Any help would be so Appreciated. Thank. You
     
  2. SDAVE macrumors 68040

    SDAVE

    Joined:
    Jun 16, 2007
    Location:
    Nowhere
    #2
    Sorry about that. I hate thieves.

    I highly would recommend next time you have Undercover or something similar installed.

    Your best bet would have been to wait like a hawk until that user started using it so you could track the location and pass it over to the local authorities. If the user can't login at all, then you won't be able to track the laptop.

    If they are "smart" enough, they would pop out the hard drive and just reformat it....or if it has lion and no firmware password, just holding down option to reinstall Lion.
     
  3. user418 macrumors 6502a

    user418

    Joined:
    Aug 22, 2010
    #3
    Bummer. Really a shame to have things you work hard for stolen by criminals. Wish you hadn't locked it as that limits your options. What were the circumstances of the theft? Homeowners insurance may cover it or if purchased with a credit card you may have options there.

    Good luck, hope you get your stuff back.
     
  4. bobdolee macrumors newbie

    Joined:
    Feb 18, 2004
    #4
    Possible Credit Card Insurance Claim?

    I'm sorry to hear about your loss. I hope Apple can help you track it down. Also, on the remote chance you purchased it less than 90 days ago on an American Express, you could be eligible for a maximum of $1000 insurance claim: https://www212.americanexpress.com/...toid=ac0cbc0508bdf210VgnVCM40000037b3ad94RCRD.

    Also, when the website comes back online, try https://supportprofile.apple.com/MySupportProfile.do

    Good luck with everything.

    ----------

    Also, another option is to see if you the device is registered here (the website seems down at the moment): https://supportprofile.apple.com/MySupportProfile.do
     
  5. Mojo1 macrumors 65816

    Joined:
    Jul 26, 2011
    #5
    My condolences.

    Another vote for Undercover. If the OP had it on the stolen Mac things might be a lot different. Find My Mac is free but it doesn't have the features of Undercover.

    You only have to pay for Undercover one time and it is transferable when you get a new Mac. There are individual and family plans. I have it installed on all our Macs. I've been using it for over four years and I have never had to pay an upgrade fee when a new version is released. There is also a version for iOS devices.

    www.orbicule.com
     
  6. Melbourne thread starter macrumors newbie

    Joined:
    Apr 15, 2012
    #6
    Thank you everyone for posting your advice. I feel like an idiot for remotely locking the mac. Just wasn't thinking. I thought it was the best thing to do initially. But then realising it's not, I hope I've not blown it. I'm doing this for my girlfriend as its her mac that was stolen. She was at a free herb garden in a nice neighbour hood just picking herbs and taking photos with her friend, when she sat it down for 5 mins, realised then went to find it, GONE ! Who does that sort of stuff. She has only had it for 2/3 weeks. She is so upset.

    Its reported to the police. Next is letting local pawn brokers etc know about it. Is there any way I can unlock it remotely. Then as everyone has so kindly said, I can track it and hand over the location to the authorities. Insurance will not cover it.

    All advice is very much appreciated.
     
  7. wikus macrumors 68000

    wikus

    Joined:
    Jun 1, 2011
    Location:
    Planet earth.
    #7
    Theres a way to put a password on the firmware???
     
  8. Mojo1 macrumors 65816

    Joined:
    Jul 26, 2011
    #8
    Once the Mac is locked via Find My Mac it can no longer access the Internet, so there is no way to unlock it remotely.
     
  9. SDAVE macrumors 68040

    SDAVE

    Joined:
    Jun 16, 2007
    Location:
    Nowhere
    #9
    Yup. If you have Lion, launch into the recovery mode and put a password on the firmware. This forces the user to enter a password if they are trying to boot from a different drive by holding down Option.

    I have undercover on my MBP, a firmware password, a passworded account (my main) and a guest login with WiFi enabled...so if the user is not "smart enough" he/she will log in without issues and I can track them.
     
  10. psykick5 macrumors 6502

    Joined:
    Sep 4, 2011
    #10
    You should've had it insured, kind of like how you insure your car.
     
  11. phaedarus macrumors regular

    Joined:
    Dec 27, 2008
    #11
    Sorry for her loss.

    Has anyone considered embedding a small GSP unit inside the MBP that functions irrespective of whether or not the unit is online (sort of like the trackers that police use)?

    Any practicality to that?
     
  12. Dalley986 macrumors newbie

    Joined:
    Dec 4, 2012
    #12
    Ha funny how I just found out who stole my laptop. What's up chad... Caught ya buddy. Pretty stupid of you to try and figure out how to change my tracking devices. Too much detail. Backpack in car with other devices.... Rookie
     
  13. Snowshiro macrumors 6502

    Joined:
    Jan 12, 2008
    #13
    There are also other credit cards, and even some types of bank account that offer insurance protection is certain cases. I'd definitely look into it just in case.
     

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