My MacBook Pro is warped

Discussion in 'MacBook Pro' started by ahostmadsen, Feb 5, 2019.

  1. ahostmadsen macrumors 6502a

    Joined:
    Dec 28, 2009
    #1
    My 2017 15" MBP is warped. When I put it on the desk, it wobbles so much that I cannot type without putting something under one of the rubber pads in the corner! This is something that happened recently. It is still under AppleCare. Should I take it to Apple? It is clearly not a manufacturing issue. But it's not like I mistreated it either. I don't know how it could have happened.
     
  2. Ruskes, Feb 5, 2019
    Last edited: Feb 6, 2019

    Ruskes macrumors regular

    Ruskes

    Joined:
    Jan 4, 2019
    #3
    It could be bloated (expanding) battery.
    That could be dangerous.

    Do not try to mess with it your self.
     
  3. Painter2002 macrumors 65816

    Painter2002

    Joined:
    May 9, 2017
    Location:
    Austin, TX
    #4
    If you have AppleCare (and really even if you didn’t) you should take it to Apple ASAP. Like @Ruskes commented, it could be a swollen battery, which can be dangerous if it explodes and/pr catches fire. If you have AppleCare they should take care of the issue at no cost, provided there is no water or other user inflicted damage.
     
  4. dacko macrumors newbie

    Joined:
    Mar 8, 2007
    #5
    I too have a swollen battery on my 2017 MBP. Have sent it to Apple and they said they will replace or take care of it. I do have AppleCare+. Pictures attached
     

    Attached Files:

  5. pshufd macrumors 6502a

    Joined:
    Oct 24, 2013
    Location:
    New Hampshire
    #6
    Likely swollen battery. I diagnosed one of these for a co-worker a few weeks ago. He got a replacement machine (not new though).
     
  6. dacko macrumors newbie

    Joined:
    Mar 8, 2007
    #7
    Yes they said likely a replacement of the battery assuming nothing else is damaged.
     
  7. buran-energia macrumors regular

    Joined:
    Oct 9, 2017
    #8
    Why do you think it happened? Was it always connected to a charger?
     
  8. Fishrrman macrumors P6

    Fishrrman

    Joined:
    Feb 20, 2009
    #9
    OP:

    Do you have an Apple Store anywhere nearby?
    If so, make an appointment with the genius bar right away, and get the battery replaced.

    On a 2017 model, they'll probably do it for free.
    Even if you had to pay, the cost is $199 (parts and labor) and is WORTH IT.

    You DON'T want a MacBook with a swelling battery around -- they are fire hazards!
     
  9. dacko macrumors newbie

    Joined:
    Mar 8, 2007
    #10
    Yes, I think that was it. Battery was under 50 cycles. I got the repaired machine back from Apple. Sent on Thursday night and received back on Saturday morning. They replaced the top case, display and both the I/O boards.
     
  10. pshufd macrumors 6502a

    Joined:
    Oct 24, 2013
    Location:
    New Hampshire
    #11
    My MacBook Pros are always connected as well and I've had no problems.
     
  11. dacko macrumors newbie

    Joined:
    Mar 8, 2007
    #12
    When I called they said they are aware of swollen battery issues with the 2017 13" MBP but they were unaware of the instances with 15" MBP. But then the Apple frontline tech support usually claim ignorance unless they have an official recall out.
     
  12. Painter2002 macrumors 65816

    Painter2002

    Joined:
    May 9, 2017
    Location:
    Austin, TX
    #13
    There was an actual product repair program for the non-touchbar 13” 2017 MBP, but not the 15”. Your machine could just be an outlier, unfortunately any battery can swell, especially if it is subjected to heat or other chemical stresses.
     
  13. pshufd macrumors 6502a

    Joined:
    Oct 24, 2013
    Location:
    New Hampshire
    #14
    I wasn't aware that there might be issues with specific models. It's something that I'm aware of but it's only happened to me once on an ancient machine and, Apple took care of it immediately at no charge.
     

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13 February 5, 2019