My MacBook Pro is warped

ahostmadsen

macrumors 6502a
Original poster
Dec 28, 2009
821
473
My 2017 15" MBP is warped. When I put it on the desk, it wobbles so much that I cannot type without putting something under one of the rubber pads in the corner! This is something that happened recently. It is still under AppleCare. Should I take it to Apple? It is clearly not a manufacturing issue. But it's not like I mistreated it either. I don't know how it could have happened.
 

Painter2002

macrumors 65816
May 9, 2017
1,135
836
Austin, TX
My 2017 15" MBP is warped. When I put it on the desk, it wobbles so much that I cannot type without putting something under one of the rubber pads in the corner! This is something that happened recently. It is still under AppleCare. Should I take it to Apple? It is clearly not a manufacturing issue. But it's not like I mistreated it either. I don't know how it could have happened.
If you have AppleCare (and really even if you didn’t) you should take it to Apple ASAP. Like @Ruskes commented, it could be a swollen battery, which can be dangerous if it explodes and/pr catches fire. If you have AppleCare they should take care of the issue at no cost, provided there is no water or other user inflicted damage.
 
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dacko

macrumors newbie
Mar 8, 2007
11
1
I too have a swollen battery on my 2017 MBP. Have sent it to Apple and they said they will replace or take care of it. I do have AppleCare+. Pictures attached
 

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pshufd

macrumors 68020
Oct 24, 2013
2,318
7,018
New Hampshire
Likely swollen battery. I diagnosed one of these for a co-worker a few weeks ago. He got a replacement machine (not new though).
 

dacko

macrumors newbie
Mar 8, 2007
11
1
Likely swollen battery. I diagnosed one of these for a co-worker a few weeks ago. He got a replacement machine (not new though).
Yes they said likely a replacement of the battery assuming nothing else is damaged.
 

buran-energia

macrumors 6502
Oct 9, 2017
283
103
I too have a swollen battery on my 2017 MBP. Have sent it to Apple and they said they will replace or take care of it. I do have AppleCare+. Pictures attached

Why do you think it happened? Was it always connected to a charger?
 

Fishrrman

macrumors Core
Feb 20, 2009
20,186
7,119
OP:

Do you have an Apple Store anywhere nearby?
If so, make an appointment with the genius bar right away, and get the battery replaced.

On a 2017 model, they'll probably do it for free.
Even if you had to pay, the cost is $199 (parts and labor) and is WORTH IT.

You DON'T want a MacBook with a swelling battery around -- they are fire hazards!
 
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dacko

macrumors newbie
Mar 8, 2007
11
1
Why do you think it happened? Was it always connected to a charger?
Yes, I think that was it. Battery was under 50 cycles. I got the repaired machine back from Apple. Sent on Thursday night and received back on Saturday morning. They replaced the top case, display and both the I/O boards.
 
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dacko

macrumors newbie
Mar 8, 2007
11
1
My MacBook Pros are always connected as well and I've had no problems.
When I called they said they are aware of swollen battery issues with the 2017 13" MBP but they were unaware of the instances with 15" MBP. But then the Apple frontline tech support usually claim ignorance unless they have an official recall out.
 

Painter2002

macrumors 65816
May 9, 2017
1,135
836
Austin, TX
When I called they said they are aware of swollen battery issues with the 2017 13" MBP but they were unaware of the instances with 15" MBP. But then the Apple frontline tech support usually claim ignorance unless they have an official recall out.
There was an actual product repair program for the non-touchbar 13” 2017 MBP, but not the 15”. Your machine could just be an outlier, unfortunately any battery can swell, especially if it is subjected to heat or other chemical stresses.
 

pshufd

macrumors 68020
Oct 24, 2013
2,318
7,018
New Hampshire
When I called they said they are aware of swollen battery issues with the 2017 13" MBP but they were unaware of the instances with 15" MBP. But then the Apple frontline tech support usually claim ignorance unless they have an official recall out.

I wasn't aware that there might be issues with specific models. It's something that I'm aware of but it's only happened to me once on an ancient machine and, Apple took care of it immediately at no charge.
 

TonyM42

macrumors member
Dec 2, 2015
46
19
Reading UK
Just happened on my 2015 13 inch MBP Retina. Took it in to App Store to confirm, and they are replacing the battery, topcase and bottom (if needed) for £199 UK. 7 day turnaround.
 
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