My Macbook Pro Retina 15'' is having Trouble Booting Properly

Discussion in 'MacBook Pro' started by ScottyImberg, Dec 8, 2015.

  1. ScottyImberg macrumors newbie


    Dec 8, 2015
    Duluth ✈️ Minneapolis
    Hi guys,

    This is my first time posting, but I've ran into an issue with my Macbook Pro that I really want resolved, so figured this would be the place to ask. A little over a month ago, out of nowhere, my Macbook would not boot up. Whenever I tried booting it, a folder with a question mark would appear. I did some online research and decided to bring it into the apple store at my college. They sent it in to Apple and they replaced my battery, I/O board, the SSD connecting cable and the fans.

    Upon receiving my repaired computer, everything worked great. My computer would boot properly and everything. That was until about a week ago. While in one of my lectures in class, I noticed my computer was off even though I never powered it down. I tried booting it up, and my computer ran into the same problem as before. When I tried booting it, a folder with a question mark appeared. When I brought it home later that day, it still wouldn't boot. But then the next day at school, I tried booting it up again and it booted perfectly normal. Then later that same day, it turned itself off and wouldn't boot. I've been running into this issue for about the past week. It will boot up sometimes, but then it will power itself down and not boot up properly.

    I've noticed that sometimes when I gently shake my device when it is not powering up correctly, it will boot up. I also receive various images when my computer is not booting properly. When it is not plugged into a power source, a folder with a question mark appears. When it is plugged into a power source, the apple logo will appear, then a circle with an "X" through it appears. The screen then fluctuates between the two images, never booting properly. Any suggestions as to what is going on with my computer? My computer is 3 years old. This issue started happening after I installed El Capitan. Should I maybe try reinstalling my OS? I have a back up of my computer.
  2. tylamb19 macrumors member

    Dec 27, 2014
    You can first try to re-install your OS, but what you describe sounds like a failing SSD.

    What is a little strange is the shaking that makes the computer boot. This says something about cabling or your SSD being a little bit loose inside the machine. When you shake the machine gently, can you hear anything loose in the computer?

    If you would be willing to pay for the repair (or if the machine is under warranty still), bring it back into your college Apple store and see if they have anything more that they can do.

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