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My Macbook Pro superdrive blues

A

Artmuzz

macrumors 6502
Original poster
Jun 17, 2008
377
20
Today has been a very sad day for me and my brand new MacBook Pro.

I have only had my MacBook Pro a week but this morning I tried to burn some dvds but when I inserted the disc into the drive all I got was a strange pulsating mechanical sound for about 10 seconds and then my MacBook Pro spat out my disc. I tried it with other discs including the Apple restore discs but I still got the same problems:(

I then took my MacBook Pro back to PC World where they apologised for this and ordered me a replacement which I should get at the end of next week. The guy told me that this was the first time he had heard of such a problem on the MacBook Pros.

I had a chance of getting me money back but instead I decided to get a replacement ordered.

I feel like crying:(

Art
 
I have always been lucky with Apple products until I bought my new MacBook Pro last week. My first Mac was my trusty old white MacBook which I have had for 3 years and I have never had any problems with it. The same goes with my iMac and 2008 MacBook Pro.

I guess I just got unlucky with my new Mac purchase. I told the salesman at PC World that if I have a problem with the replacement will I get my money back and he said it wouldn't be a problem.

Maybe I should of got my money back today and just spent money on a 100 mile train fare to a Apple store and bought there.

Art
 
I forgot to mention should PC World given me back my MacBook Pro until my replacement has arrived next week?

I am without a MacBook Pro until I get my replacement:(


Art
 
personally I hate PC World, their staff dont have a clue and their prices are ridiculous.

also actually read their "insurance" it covers sod all.
 
My SuperDrive has just made me loathe slot-loaders in general, as there is really nothing of Apple's involved in this process. They just pick other peoples components.

After watching it spit out store-bought Audio CDs last night (wound up ripping them with my gaming rig and it's full size tray-loader, faster anyway) I am very tempted to buy a 5.25 desktop burner from Newegg with a USB enclosure and be done with the SuperDrive once and for all.
 
J the Ninja said:
My SuperDrive has just made me loathe slot-loaders in general, as there is really nothing of Apple's involved in this process. They just pick other peoples components.

After watching it spit out store-bought Audio CDs last night (wound up ripping them with my gaming rig and it's full size tray-loader, faster anyway) I am very tempted to buy a 5.25 desktop burner from Newegg with a USB enclosure and be done with the SuperDrive once and for all.
Click to expand...

I'd suggest something like this instead: http://www.newegg.com/Product/NewProduct.aspx?Item=N82E16827151186

All the joys of an external USB DVD drive without having the bulk or power supply of a full 5.25" drive.
 
I hate the fact that Apple stick cheap and nasty DVD drives in their Macs yet charge a ridiculously high price for them:mad:

With the price those MacBook Pros are you would think they would stick a decent robust drive in their friggin computers:mad: If my replacement still has a dodgy DVD drive then I think I will give up with Apple products. Atleast my trusty 3 years old white MacBook is still going strong.

Art
 
Artmuzz said:
I hate the fact that Apple stick cheap and nasty DVD drives in their Macs yet charge a ridiculously high price for them:mad:

With the price those MacBook Pros are you would think they would stick a decent robust drive in their friggin computers:mad: If my replacement still has a dodgy DVD drive then I think I will give up with Apple products. Atleast my trusty 3 years old white MacBook is still going strong.

Art
Click to expand...
The drives aren't "cheap" or "nasty." They put off-the-shelf components in their computers like any other computer maker. It just as likely to get a bad drive with any other PC manufacturer. :rolleyes:
 
Bill Gates said:
It just as likely to get a bad drive with any other PC manufacturer. :rolleyes:
Click to expand...

Not if the MacBook Pro has only been bought a week ago brand new and it was the first time I used the superdrive:rolleyes:

It makes me wonder if Apple or any other computer company check the components themselves just incase of any defects before their machines actually leave the factory:rolleyes:


Art
 
Good news.

Last week I received my replacement MacBook Pro and now it works like a champ. I no longer get the annoying click/pop sound from the hard drive every 20 seconds and the SuperDrive works.

Only problem is that the space bar doesn't look level.


Art
 
Artmuzz said:
Today has been a very sad day for me and my brand new MacBook Pro.

I have only had my MacBook Pro a week but this morning I tried to burn some dvds but when I inserted the disc into the drive all I got was a strange pulsating mechanical sound for about 10 seconds and then my MacBook Pro spat out my disc. I tried it with other discs including the Apple restore discs but I still got the same problems:(

I then took my MacBook Pro back to PC World where they apologised for this and ordered me a replacement which I should get at the end of next week. The guy told me that this was the first time he had heard of such a problem on the MacBook Pros.

I had a chance of getting me money back but instead I decided to get a replacement ordered.

I feel like crying:(

Art
Click to expand...

Don't worry, Art. Your new drive will be better than the previous!

Good luck,

Habitus :apple:
 
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