My Macbook Pro superdrive blues

Discussion in 'MacBook Pro' started by Artmuzz, Jan 17, 2010.

  1. Artmuzz macrumors 6502

    Joined:
    Jun 17, 2008
    #1
    Today has been a very sad day for me and my brand new MacBook Pro.

    I have only had my MacBook Pro a week but this morning I tried to burn some dvds but when I inserted the disc into the drive all I got was a strange pulsating mechanical sound for about 10 seconds and then my MacBook Pro spat out my disc. I tried it with other discs including the Apple restore discs but I still got the same problems:(

    I then took my MacBook Pro back to PC World where they apologised for this and ordered me a replacement which I should get at the end of next week. The guy told me that this was the first time he had heard of such a problem on the MacBook Pros.

    I had a chance of getting me money back but instead I decided to get a replacement ordered.

    I feel like crying:(

    Art
     
  2. miles01110 macrumors Core

    miles01110

    Joined:
    Jul 24, 2006
    Location:
    The Ivory Tower (I'm not coming down)
    #2
    Not a very knowledgeable tech. Superdrives fail all the time.
     
  3. Artmuzz thread starter macrumors 6502

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    Jun 17, 2008
    #3
    Even if I have only had my brand new MacBook Pro for a week?


    Art
     
  4. miles01110 macrumors Core

    miles01110

    Joined:
    Jul 24, 2006
    Location:
    The Ivory Tower (I'm not coming down)
    #4
    Any part can fail at any time.
     
  5. Artmuzz thread starter macrumors 6502

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    Jun 17, 2008
    #5
    I have always been lucky with Apple products until I bought my new MacBook Pro last week. My first Mac was my trusty old white MacBook which I have had for 3 years and I have never had any problems with it. The same goes with my iMac and 2008 MacBook Pro.

    I guess I just got unlucky with my new Mac purchase. I told the salesman at PC World that if I have a problem with the replacement will I get my money back and he said it wouldn't be a problem.

    Maybe I should of got my money back today and just spent money on a 100 mile train fare to a Apple store and bought there.

    Art
     
  6. Artmuzz thread starter macrumors 6502

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    Jun 17, 2008
    #6
    I forgot to mention should PC World given me back my MacBook Pro until my replacement has arrived next week?

    I am without a MacBook Pro until I get my replacement:(


    Art
     
  7. Irosaki macrumors member

    Irosaki

    Joined:
    Jan 10, 2010
    Location:
    Sunderland, UK
    #7
    personally I hate PC World, their staff dont have a clue and their prices are ridiculous.

    also actually read their "insurance" it covers sod all.
     
  8. J the Ninja macrumors 68000

    Joined:
    Jul 14, 2008
    #8
    My SuperDrive has just made me loathe slot-loaders in general, as there is really nothing of Apple's involved in this process. They just pick other peoples components.

    After watching it spit out store-bought Audio CDs last night (wound up ripping them with my gaming rig and it's full size tray-loader, faster anyway) I am very tempted to buy a 5.25 desktop burner from Newegg with a USB enclosure and be done with the SuperDrive once and for all.
     
  9. csdibiase macrumors member

    Joined:
    Jan 1, 2010
    Location:
    Cleveland, OH
    #9
    I'd suggest something like this instead: http://www.newegg.com/Product/NewProduct.aspx?Item=N82E16827151186

    All the joys of an external USB DVD drive without having the bulk or power supply of a full 5.25" drive.
     
  10. jonesh macrumors newbie

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    Oct 29, 2008
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    Green Bay, WI
  11. Artmuzz thread starter macrumors 6502

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    Jun 17, 2008
    #11
    I hate the fact that Apple stick cheap and nasty DVD drives in their Macs yet charge a ridiculously high price for them:mad:

    With the price those MacBook Pros are you would think they would stick a decent robust drive in their friggin computers:mad: If my replacement still has a dodgy DVD drive then I think I will give up with Apple products. Atleast my trusty 3 years old white MacBook is still going strong.

    Art
     
  12. Bill Gates macrumors 68020

    Bill Gates

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    Jun 21, 2006
    Location:
    127.0.0.1
    #12
    The drives aren't "cheap" or "nasty." They put off-the-shelf components in their computers like any other computer maker. It just as likely to get a bad drive with any other PC manufacturer. :rolleyes:
     
  13. Artmuzz thread starter macrumors 6502

    Joined:
    Jun 17, 2008
    #13
    Not if the MacBook Pro has only been bought a week ago brand new and it was the first time I used the superdrive:rolleyes:

    It makes me wonder if Apple or any other computer company check the components themselves just incase of any defects before their machines actually leave the factory:rolleyes:


    Art
     
  14. Winters macrumors member

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    Jan 11, 2010
    #14
    Probably not if you look at all the yellow 27" imac ;)
     
  15. Artmuzz thread starter macrumors 6502

    Joined:
    Jun 17, 2008
    #15
    Good news.

    Last week I received my replacement MacBook Pro and now it works like a champ. I no longer get the annoying click/pop sound from the hard drive every 20 seconds and the SuperDrive works.

    Only problem is that the space bar doesn't look level.


    Art
     
  16. Habitus macrumors 6502a

    Habitus

    Joined:
    Feb 26, 2009
    Location:
    Where ever my life takes me...
    #16
    Don't worry, Art. Your new drive will be better than the previous!

    Good luck,

    Habitus :apple:
     

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