My Macbook Pro will not read disks.

Discussion in 'MacBook Pro' started by JadeTiger712, Apr 2, 2009.

  1. JadeTiger712 macrumors newbie

    Joined:
    Mar 30, 2009
    #1
    I've had my laptop since around August and I have had issues from time to time when it wouldn't load a disk. But now neither DVDs or CDs will load onto my computer. It just spins and then ejects the disk.

    In the past I found that if I replaced to disk multiple times it would eventually work, but now it doesn't.

    Could my disk drive just be crap? I've tried to do a few things to get it to work including resetting PRAM and NVRAM.

    Will I just need to get the drive replaced or is there something else I could try.


    (The CDs and DVDs I have been using are not burned)
     
  2. snowmoon macrumors 6502a

    snowmoon

    Joined:
    Oct 6, 2005
    Location:
    Albany, NY
    #2
    Sounds like you need the drive replaced. You could try booting your install media, if it just spits that out as well you know for sure it's not a software issue.
     
  3. Patriks7 macrumors 65816

    Patriks7

    Joined:
    Oct 26, 2008
    #3
    I was just about to post the same thing, just that it's happening to my moms MacBook. My problem that here it takes them ages to do ANY kind of repair, so since we have no other computer I have no idea when I can take it in for a repair (it took them a MONTH to change the cracking wrist pad!).
    So any ideas that I can try?
     
  4. Consultant macrumors G5

    Consultant

    Joined:
    Jun 27, 2007
    #4
    Contact Apple Care, or just get an external optical drive.
     
  5. snowmoon macrumors 6502a

    snowmoon

    Joined:
    Oct 6, 2005
    Location:
    Albany, NY
    #5
    If they don't have the parts in stock ask to keep the computer in the meantime. That's what I always do.
     
  6. J&JPolangin macrumors 68030

    Joined:
    Jul 5, 2008
    Location:
    Thule GL @ the TOW
    #6
    ...first time I've heard anyone on MR say that and wondered why that wasn't an obvious thing to do with all the complaining about how long repairs took...
     
  7. wesrk macrumors 6502a

    Joined:
    Nov 4, 2007
    #7
    Do exactly what he says, take it to the nearest apple store, they will try to read some discs and then burn some and read them, and when that fails they will tell you that the optical drive needs to be replaced, then they will probably check if they have any in stock, if they do, then it's like a day for them to do it, if not, then kindly ask that they order the part, while you take your computer with you since it's your only computer, and that they call you when it gets there.

    that's what I did. But I then decided to leave mine there since I was also experiencing some random freezes and other stuff.
     
  8. JadeTiger712 thread starter macrumors newbie

    Joined:
    Mar 30, 2009
    #8
    Will getting the part cost me any money, or since my computer is still under warranty am I set with that?
     
  9. snowmoon macrumors 6502a

    snowmoon

    Joined:
    Oct 6, 2005
    Location:
    Albany, NY
    #9
    Assuming they don't determine that it was clearly user damage it won't cost you a thing under warranty.
     
  10. JadeTiger712 thread starter macrumors newbie

    Joined:
    Mar 30, 2009
  11. wesrk macrumors 6502a

    Joined:
    Nov 4, 2007
    #11
    I took mine for this precise problem, and a few other issues, and they told me 7-10 days. They haven't done anything to it yet due to some unforeseen circumstance.
     

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