I've been waiting at home for 2 days for my new MacBook, which was due for delivery yesterday. After ringing UPS many times they now tell me it was stolen from a van yesterday and I should get in touch with Apple. Thing is, yesterday afternoon a UPS van pulled up outside my house & sat there for 20 minutes. As it was driving off I managed to stop it & ask the driver if he had my package. He did a cartoon effort at pretending to look in the back then said there was nothing for me there. I asked him why he was parked outside my house (which is only accessible by an extremely devious one-way system) if he wasn't delivering. He said he was going to a house a couple of streets away - the thing is if he was going where he claimed he wouldn't have gone anywhere near my house. Also, why was he there for 20 minutes (it wasn't lunchtime). UPS now say the van driver in question actually was "trying" to deliver my package - in other words, the driver was indeed lying. Why would he do that unless, as I strongly suspect, it was him who stole my MacBook. I rang Apple - they say the will send another one once the receive confirmation from UPS - they can't say how long that will take and they can't say when or with who it will be sent with. As I have already had to take 2 days off work waiting for this, and been messed around by their appointed carrier who have "lost" one MacBook already, I'm not happy about this.