Hello everyone, this is my first post on these forums even though I have been reading them for a while now and I wanted to say thanks for having such a awesome Mac community. But now to my story: I was a proud owner of a 12" iBook G4 1.33ghz for about a year and 8 months and a couple of weeks ago I got new memory (added 1gb) and a new hard drive (100gb) installed by my boss here at work (computer nerd type of guy who knows everything about computers). About two days later my iBook started acting weird, it would boot up and show no HD on my desktop or the white menu bar at the top. So I got online and researched the problem. Few minutes into researching it I found out it was something to do with my boot disk and I had to go to my preferences and select my HD to boot from, so I tried that and nothing. So for the next 24 hours I messed with it and still couldn't get it to work. At this point I was frustrated and sad at the same time, I couldn't believe that I just got my iBook back and now it was ******** out on me. So finally I gave in and listened to one of my friends who worked at my local Apple Store, he told me to schedule an appointment with a Genius to have it looked at but that was absolutely the LAST thing I wanted to do since I was out of warranty and didn't have AppleCare. I gave in to his words and scheduled an appointment the next day. So after band practice I headed to my local Apple Store (SLC, Ut one if anyone is interested) and I was there at 7:40pm sharp for my appointment. I sat down and my name was called, a genius came over and I told him my problem. He nodded and said "Oh alright so we most likely have a software problem" and I agreed with him since I read up on it on here and other forums for the past 3 days. Well two hours later I am still sitting at the bar (9:30pm) and he is still working on it in between his other iPod appointments and random employee questions (he was the only genius working that night). 10pm rolls around and still nothing (the store is now closed and i am the only customer left), we clear the hard drive and start installing OS X on it again which works fine. After that we begin to install iLife '06 it errors half way through every try. Finally he closes my iBook and says that my brand new Hard Drive is going out on me. He says they can repair it for $140 plus $40 service to put in a brand new 40gb hard drive. And I am sitting there not saying a word and basically just thinking what I am going to do without a lap top especially since I am moving to California next month with hardly any money for rent let alone a new computer. But the kind and awesome Genius that he was he says to me "but since you have been sitting here for 3 hours which is something I cant let my customers do I can give you a brand new white 1.83ghz Macbook for $0 charge." By then I was speechless and couldn't believe what he had just told me. So I say "can you give me 5 minutes so I can think about that"...at the time I didn't even realize that I didn't say "YESS!!!" but I was in a state of absolute shock. I mean I was getting a brand new Macbook for a crappy broken iBook that was almost two years old?! Let alone I had no warranty/apple care on it. I couldn't believe what he was saying. But a few minutes later it hit me and I called him back over and asked "what about the Black Macbook?" he replied: "sure, I can give you that one for $400 extra" I simply replied with "Lets do it!". And a few minutes later we we're into the paper work, I could hardly even remember my name how excited I was. Once I filled a paper out the Genius asked me if I ever looked into Apple Care and I replied with a yes but I wasn't ready to purchase it now since I didn't even have that $400 on my checking account let alone an additional $250 for the Apple Care. So he says "How about we do this.." and start typing...then he calls me over to his computer and says "I will give you $999 credit for your iBook so that will bring your Macbook down to $500 but I will take an additional $300 off and make it $200 and the Apple Care being $180 making it $380 total". With the biggest grin on my face I shake my head yes...I couldn't believe he was giving me all this stuff for absolutely nothing...to this day I still can't comprehend what had happened. I walked out of the apple store at 10:30pm with a brand new Black Macbook and Apple Care for $405 with tax on my Credit Card. I was one happy customer...THANK YOU APPLE! Sorry for rambling on for so long, but I had to share my story. Hope you enjoyed it.