My MacBookPro being replaced..have a question...

[FarSeide]

I purchased my first EVER MAC 2.6 MBP back in Jan 5th of this year. Within few days of getting my laptop, I noticed that my laptop wouldnt wake up from sleep state. So after visiting Apple Store twice and calling Apple Care 4 times, I spoke to Apple's Customer Relations today and they decided to replace my laptop with a new one instead of repairing it.

The rep told me that I would be getting a new laptop that's like for like with what i have now.

my question is will I be getting the new Processor model or the old SR model ?

She had also stated that my laptop will be shipped from China so it has to custom ordered.

Anyone know which model it will be ?

 

[markrivers]

you lucky dawg!
you'll be getting the new one. the penryn based

some members were luckier! they owned a powerbook and when it was replaced they got a penryn based MBP

 

[MacBookJoePro]

I'm assuming since its coming from china, you will be getting the lastest model. Since there wasn't a large difference between the Peryn and SR models, you will most likely get the 2.6 Peryn. Congrats!!

-JoE

 

[FarSeide]

Thanks for your help guys.

I just wasnt sure which model I would be getting. Does it make a difference where its coming from ? My original order came from China but this model could either come from China or within the states.

I was just happy that they will be replacing it with a new one so I didnt even ask if it will be a new model.

So whether it comes from within the states or China, will it be the new model ?

 

[markrivers]

well technically "WE" all came from China
even the MBP that i'm using came from there..
shipping came from California..
but the product was made in China

 

[FarSeide]

once I get the new laptop, how would I know which processor model I have ?

Thanks

 

[Winglet]

once I get the new laptop, how would I know which processor model I have ?

Thanks

Should be easy to tell from the trackpad. If it's a Multi-Touch, than you have the new Penryn. If not, it's the previous generation, like mine, with no Multi-Touch. You can also tell from the L2 Cache. If it's the new Penryn, it will be 6 mb vs 4 mb for the older C2D 2.6 Ghz. You can find that information under system profiler.

Good luck with the new computer.

 

[FarSeide]

thank you very much

 

[FarSeide]

***UPDATE***

I just received a call from Apple Care Customer Relations department and they will indeed replace it with a brand new model of MBP.

I hope the new Process Model doesnt have the sleep issue.

Thanks all for your help.

 

[Winglet]

This may be silly question with all the discussion you have had with Apple Care concerning the sleep problem, but are you running iStat?

I had several sleep issues with iStat and once it was removed my sleep issues (when closing the lid to sleep) are gone.

I still have difficulty waking the computer if I click on "Sleep" in the drop down menu. I have to hold down the power button and it will wake up.

 

[Winglet]

***UPDATE***

I just received a call from Apple Care Customer Relations department and they will indeed replace it with a brand new model of MBP.

I hope the new Process Model doesnt have the sleep issue.

Thanks all for your help.

Glad to hear you are getting a new computer.

 

[FarSeide]

This may be silly question with all the discussion you have had with Apple Care concerning the sleep problem, but are you running iStat?

I had several sleep issues with iStat and once it was removed my sleep issues (when closing the lid to sleep) are gone.

I still have difficulty waking the computer if I click on "Sleep" in the drop down menu. I have to hold down the power button and it will wake up.

no iStat on my machine. the sleep issue was apparent even after a clean install with no additional software.

 

[Techguy172]

Well Enjoy your "New New" MacBook Pro

 

[davinche]

Congrats on the good luck... you might want to push your luck and buy a lottery ticket...

 

[a104375]

wow thats awesome i would definitely push for a lottery ticket if your that lucky

 

[markrivers]

i don't want to start another thread since my case is quite the same.

Feb 26 i bought a REfurbished 2.2 Ghz MBP at apple online.
( yup! the same day the penryn was announced. i did it on purpose. it's $1449

Feb 29 got my MBP, didn't notice any defects..

Mar 04 read somewhere in the forum about the YELLOW tint on the lcd.
i checked, looked for it and it was there.

Mar 05-09 was in a denial, tried calibration, huey pro etc..
problem was addressed but not completely.

Mar 10 brought the MBP in a local apple store, since i'm still in the 14 days, i'll get a replacement.. but i have to do it online since i purchased it online.

i don't know what i'll get, but another refurb 2.2 is just fine since i like my L2 cache to be 4MB.. if ever it's a new penryn Base Model. i woudn't mind

i'm waiting for the FEdEX prepaid shipping labels on my email.
haaay!!

 

[tip]

Definitely lucky. I've had a number of significant issues with my MBP, but Apple was always adamant about fixing every single time. Hope your new one has less issues!