My MacBookPro being replaced..have a question...

Discussion in 'MacBook Pro' started by FarSeide, Mar 10, 2008.

  1. FarSeide macrumors 6502a

    FarSeide

    Joined:
    Feb 17, 2008
    Location:
    Earth Lane
    #1
    I purchased my first EVER MAC 2.6 MBP back in Jan 5th of this year. Within few days of getting my laptop, I noticed that my laptop wouldnt wake up from sleep state. So after visiting Apple Store twice and calling Apple Care 4 times, I spoke to Apple's Customer Relations today and they decided to replace my laptop with a new one instead of repairing it.

    The rep told me that I would be getting a new laptop that's like for like with what i have now.

    my question is will I be getting the new Processor model or the old SR model ?

    She had also stated that my laptop will be shipped from China so it has to custom ordered.

    Anyone know which model it will be ?
     
  2. markrivers macrumors 6502a

    markrivers

    Joined:
    Feb 9, 2008
    Location:
    Valencia, California
    #2
    you lucky dawg!
    you'll be getting the new one. the penryn based

    some members were luckier! they owned a powerbook and when it was replaced they got a penryn based MBP
     
  3. MacBookJoePro macrumors regular

    Joined:
    Mar 10, 2006
    #3
    I'm assuming since its coming from china, you will be getting the lastest model. Since there wasn't a large difference between the Peryn and SR models, you will most likely get the 2.6 Peryn. Congrats!!

    -JoE
     
  4. FarSeide thread starter macrumors 6502a

    FarSeide

    Joined:
    Feb 17, 2008
    Location:
    Earth Lane
    #4
    Thanks for your help guys.

    I just wasnt sure which model I would be getting. Does it make a difference where its coming from ? My original order came from China but this model could either come from China or within the states.

    I was just happy that they will be replacing it with a new one so I didnt even ask if it will be a new model.

    So whether it comes from within the states or China, will it be the new model ?
     
  5. markrivers macrumors 6502a

    markrivers

    Joined:
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    Location:
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    #5
    well technically "WE" all came from China :D
    even the MBP that i'm using came from there..
    shipping came from California..
    but the product was made in China
     
  6. FarSeide thread starter macrumors 6502a

    FarSeide

    Joined:
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    #6
    once I get the new laptop, how would I know which processor model I have ?

    Thanks
     
  7. Winglet macrumors regular

    Winglet

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    Location:
    Upstate, NY
    #7
    Should be easy to tell from the trackpad. If it's a Multi-Touch, than you have the new Penryn. If not, it's the previous generation, like mine, with no Multi-Touch. You can also tell from the L2 Cache. If it's the new Penryn, it will be 6 mb vs 4 mb for the older C2D 2.6 Ghz. You can find that information under system profiler.

    Good luck with the new computer.
     
  8. FarSeide thread starter macrumors 6502a

    FarSeide

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    Feb 17, 2008
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    Earth Lane
  9. FarSeide thread starter macrumors 6502a

    FarSeide

    Joined:
    Feb 17, 2008
    Location:
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    #9
    ***UPDATE***

    I just received a call from Apple Care Customer Relations department and they will indeed replace it with a brand new model of MBP.

    I hope the new Process Model doesnt have the sleep issue.

    Thanks all for your help.
     
  10. Winglet macrumors regular

    Winglet

    Joined:
    Dec 16, 2007
    Location:
    Upstate, NY
    #10
    This may be silly question with all the discussion you have had with Apple Care concerning the sleep problem, but are you running iStat?

    I had several sleep issues with iStat and once it was removed my sleep issues (when closing the lid to sleep) are gone.

    I still have difficulty waking the computer if I click on "Sleep" in the drop down menu. I have to hold down the power button and it will wake up.
     
  11. Winglet macrumors regular

    Winglet

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    Dec 16, 2007
    Location:
    Upstate, NY
    #11
    Glad to hear you are getting a new computer.
     
  12. FarSeide thread starter macrumors 6502a

    FarSeide

    Joined:
    Feb 17, 2008
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    Earth Lane
    #12
    no iStat on my machine. the sleep issue was apparent even after a clean install with no additional software.
     
  13. Techguy172 macrumors 68000

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    Feb 2, 2007
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    Ontario Canada
  14. davinche macrumors regular

    davinche

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    Location:
    Bay Area, CA
    #14
    Congrats on the good luck... you might want to push your luck and buy a lottery ticket...:)
     
  15. a104375 macrumors 6502

    a104375

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    Location:
    Matamoras, PA
    #15
    wow thats awesome i would definitely push for a lottery ticket if your that lucky
     
  16. markrivers macrumors 6502a

    markrivers

    Joined:
    Feb 9, 2008
    Location:
    Valencia, California
    #16
    i don't want to start another thread since my case is quite the same.

    Feb 26 i bought a REfurbished 2.2 Ghz MBP at apple online.
    ( yup! the same day the penryn was announced. i did it on purpose. it's $1449

    Feb 29 got my MBP, didn't notice any defects..

    Mar 04 read somewhere in the forum about the YELLOW tint on the lcd.
    i checked, looked for it and it was there.

    Mar 05-09 was in a denial, tried calibration, huey pro etc..
    problem was addressed but not completely.

    Mar 10 brought the MBP in a local apple store, since i'm still in the 14 days, i'll get a replacement.. but i have to do it online since i purchased it online.

    i don't know what i'll get, but another refurb 2.2 is just fine since i like my L2 cache to be 4MB.. if ever it's a new penryn Base Model. i woudn't mind:D

    i'm waiting for the FEdEX prepaid shipping labels on my email.
    haaay!!
     
  17. tip macrumors 6502

    tip

    Joined:
    Mar 9, 2006
    #17
    Definitely lucky. I've had a number of significant issues with my MBP, but Apple was always adamant about fixing every single time. Hope your new one has less issues!
     

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