My mail.app is doing strange things....??

Okay, here's what I'd do. Close Mail. Go to a folder named Mail in your Home's Library, open it, and drag everything inside it to a new Folder on your Desktop. This means everything (on your computer at least) is backed up.

Now, find a file named com.apple.mail.plist and drag it to the Desktop too.

Okay, now when you open Mail, it should be like-new. Put in your .Mac account details again and re-download all your emails. If your problems are Mail-based and not .Mac-based, this should have solved them. Good luck and tell me if there are bits you don't like in what I've said and I'll try to make it clearer.

 

That's okay. I don't want you losing all your emails so tell me if you want me to reiterate something.

 

Thanks a lot! I was having the same problem. I would delete a message and then get notified of new mail, which was the message I had deleted a few minutes prior. How annoying lol

 

I have been having similar issues as of late with deleted emails resurrecting themselves as new. The issue is occuring with all my .mac family pack members as well. I'm convinced there is something going on with the .mac mail servers lately (perhaps sending out multiple copies of the same email).

I would contact them with this but unfortunatly the .mac support has been less than helpful in an ongoing issue I have with one of my .mac members unable to access our shared folder. They told me 2 weeks ago that it was being looked into I havn't heard back from them since, I've since emailed them three times to no response. And of course its all but impossible to call .mac support.


I see on the .mac site that there was

Mac Mail will be down for a small number of .Mac customers due to scheduled maintenance from 9:00 PM to 11:59 PM PDT on 5/31/06. During this time, access to Mail from a desktop application or from the web is not possible. All other .Mac services are unaffected.
Last Updated: 5/30/06

Perhaps the email issue is now fixed.

 

My technique was in reference to the app named Mail playing up but if everyone seems to be having .Mac troubles, then maybe it's an Apple server-side problem. I know I'm having iSync issues with iCal and .Mac at the moment. Perhaps it's related. I don't use .Mac's email account so I can't comment on whether I'm having issues in that respect.

 

I don't know, I think my exchange account was doing it as well...

 

FWIW, the .Mac servers have apparently been glitchy for the past few days. Often when I mark mail as "read" it pops up a few minutes later marked "unread." I tried rebuilding my .Mac mailbox, to no avail. If I open the Activity Viewer window in Mail, I see it periodically updating the .Mac server, which takes quite a long time. I think Apple is having an IMAP problem that they're not telling us about. Is anyone else seeing this?

 

Yeah, empty the original folder.

Okay, click on it whilst holding the COMMAND key (assuming you're using the Spotlight menu and not the separate window) to display it in Finder. You don't need to open it, you just need to drag it to the Desktop. Take not of the folder you found it in because if this doesn't work you can put the PLIST back and regain all your old customised settings.

 

Yes, .Mac is in disarray in terms of Mail and Synching right now.

I haven't been able to synch for two days...and I practically require it to live.

 

lol, I had this problem today. But anyway, a while back Mail somehow screwed up about ten of my e-mails. When I would open message 1, it would display message 4, and when I would open message 4, it would display message 2. This caused several legit e-mails to go to the spam folder... I forgot how I fixed it, but Mail can have some serious issues at times.

 

Same here. The fact they don't tell us on their support site just makes it that little bit worse, too.

 

They finally said a few .Mac customers are having intermittent problems synching...LIES!

 

The .Mac mail servers are having a couple problems right now.These will be fixed soon so hang in there..
Happens to the best of mail servers..

 

Okay, well it rally does sound like a .Mac issue at this stage but we can follow tis through all the same, it shouldn't hurt. The purpose of dragging the PLIST to the Desktop is to get it out of the large Preferences folder so that when you next open up Mail, it will revert back to its original settings. It should give you the opportunity to reconfigure your account, put your .Mac details back in and then it should redownload your emails. There may have been a corrupt section of either the Mail folder or the PLIST that you dragged to the Desktop, which is why recreating them (set as defaults) may help.

So, all you have to do now is open Mail and put your .Mac details in at the prompts. If you're not immediately shown a wizard to set up a new account, select Add Account from the File menu. Best of luck.

Alternatively, you could put the everything back where you found it and sit out the .Mac server issues. It's up to you.

IanF0729, thanks for the heads up.

 

No worries. I hope Apple gets their act together soon. This sync problem's a pain.

 

No problem...I really hope they get it back up soon.

 

For the conspiracy freaks out there :

http://www.cnn.com/2006/TECH/internet/06/01/aol.email/index.html?section=cnn_topstories

AOL,Netscape and Compuserve is having problems with mail also.

"At this time there is no evidence of any sort of sabotage or hacking. Graham said it looked like the problem was tied to some code that was used in routine maintenance"