My MBA aluminium outer case needs to repaired!

Discussion in 'MacBook Air' started by Pattyinneed, Jan 17, 2017.

  1. Pattyinneed macrumors newbie

    Feb 24, 2016
    Dear friends,

    I am searching for help! I drop my MBA last night when I bought it out for work. Now there is a dent in two corners. I want to cry. Is there any method to get it fixed?
    Very discouraged. I regretted it so much I shouldn't bring it out for work. Recently, I have worked too much. Please help.

    Your advice will be greatly appreciated.
    Thank you my friends.
  2. Bart Kela, Jan 17, 2017
    Last edited: Jan 19, 2017

    Bart Kela Suspended

    Bart Kela

    Oct 12, 2016
    That's too bad, accidents happen.

    Your main options are A.) bring it to Apple, B.) bring it to an Apple authorized service center, C.) bring it to an unauthorized third-party repair shop, or D.) find the parts online and do the repair yourself. Note that the standard warranty will not cover damage caused by the user (you).*

    Each option will have different costs associated with it. It's up to you to research the options and determine what falls within your budget (or in the case of the latter, option D, your skill set). I do not know what sort of user-incurred damage protection AppleCare offer at this time, nor when you purchased your device. No matter what, you will need to read the fine print carefully.

    If the device is functioning normally, you have a fifth option, E.) continue using the device in its cosmetically damaged condition.

    Now if you had a broad coverage personal electronics insurance policy on this particular device, you probably wouldn't be posting this because such policies are expensive enough to not to go unnoticed, so I assume you do not have such a policy. That would have been your sixth option, F.).

    Your call.

    *Some better credit cards like AMEX Platinum, AMEX Blue and others will cover out-of-warranty damage repair/replacement, a.k.a. "New Purchase Protection" for a short period of time after purchase, like 30-90 days (the latter for AMEX). That means if you buy an iPhone with an AMEX Platinum and you drop it ten minutes later in the Apple Store parking lot, shattering the screen into pieces, AMEX would cover the replacement up to a certain amount (like $1000).
  3. Pattyinneed thread starter macrumors newbie

    Feb 24, 2016
    Well, actually, the MBA works perfectly but with dent!!! :(
    Maybe I will stay with it.
  4. canuckRus, Jan 19, 2017
    Last edited: Jan 19, 2017

    canuckRus macrumors 6502a


    May 18, 2014
    Many CC, even no fee Amex cards offer 90 day purchase protection. If you have household insurance depending on the cost of repair it might be worth using?
  5. Wackery macrumors 6502a

    Feb 1, 2015
  6. bingeciren macrumors 6502a


    Sep 6, 2011
    Unfortunately there is no cheap solution. Same thing happened to me in the past and the repair costs are staggeringly high. The upper panel is glued to the display and it is nearly impossible to change the Aluminum outer case only. What Apple does is to replace the entire display portion. You can find some guides in places like iFixit but the entire ordeal is pretty discouraging.

    The bottom portion is a little easier, but not easy by all means. I takes an extensive dismantling to move the internals to a new casing. Again, Apple will charge you an arm and a leg to do it.

    Their flat rate charges are also close to buying a lower spec same machine from the refurbished store and transfer the internals (minus the display of course) to that machine. You can then sell the now dented and lower spec'd second machine on eBay.

    However, in real life, none of these alternatives are all that practical. In the end we learn to live with our perfectly functioning but dented machines. :(
  7. Bart Kela Suspended

    Bart Kela

    Oct 12, 2016
    Sure, people here periodically recount their stories of successfully filing claims with their home insurance carriers to cover repair or theft. That's what insurance is for.

    It's up to the individual to read the fine print for whatever policy they signed, understand their commitment (e.g., deductible), and decide for themselves whether or not it is worth it. No one here can give blanket advice that will cover everyone's individual circumstances, especially when the poster doesn't provide any details about their coverage.
  8. DesignerOnMac macrumors 6502a


    Jul 23, 2007
    I filed a claim on my Homeowners insurance on a white MacBook. I received a percentage based on age and software on my MacBook. But, the next year my insurance was cancelled, and I have find another insurance company!!

    Not such a good idea i the end.
  9. Bel Marduk macrumors newbie

    Jun 5, 2016
    Sorry bro, that really sucks. You'd think the prices of the casing would've fallen BUT NO Apple is still being greedy.
  10. Mrbobb macrumors 601

    Aug 27, 2012
    Depending how deep the dents are, use one of those skin type cases that wraps around.

    For people suggesting home insurance, do you know what your deductible is?

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