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Pattyinneed

macrumors newbie
Original poster
Feb 24, 2016
19
5
Dear friends,

I am searching for help! I drop my MBA last night when I bought it out for work. Now there is a dent in two corners. I want to cry. Is there any method to get it fixed?
Very discouraged. I regretted it so much I shouldn't bring it out for work. Recently, I have worked too much. Please help.

Your advice will be greatly appreciated.
Thank you my friends.
 

Bart Kela

Suspended
Oct 12, 2016
865
593
Searching...
That's too bad, accidents happen.

Your main options are A.) bring it to Apple, B.) bring it to an Apple authorized service center, C.) bring it to an unauthorized third-party repair shop, or D.) find the parts online and do the repair yourself. Note that the standard warranty will not cover damage caused by the user (you).*

Each option will have different costs associated with it. It's up to you to research the options and determine what falls within your budget (or in the case of the latter, option D, your skill set). I do not know what sort of user-incurred damage protection AppleCare offer at this time, nor when you purchased your device. No matter what, you will need to read the fine print carefully.

If the device is functioning normally, you have a fifth option, E.) continue using the device in its cosmetically damaged condition.

Now if you had a broad coverage personal electronics insurance policy on this particular device, you probably wouldn't be posting this because such policies are expensive enough to not to go unnoticed, so I assume you do not have such a policy. That would have been your sixth option, F.).

Your call.

*Some better credit cards like AMEX Platinum, AMEX Blue and others will cover out-of-warranty damage repair/replacement, a.k.a. "New Purchase Protection" for a short period of time after purchase, like 30-90 days (the latter for AMEX). That means if you buy an iPhone with an AMEX Platinum and you drop it ten minutes later in the Apple Store parking lot, shattering the screen into pieces, AMEX would cover the replacement up to a certain amount (like $1000).
 
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Pattyinneed

macrumors newbie
Original poster
Feb 24, 2016
19
5
That's too bad, accidents happen.

Your main options are A.) bring it to Apple, B.) bring it to an Apple authorized service center, C.) bring it to an unauthorized third-party repair shop, or D.) find the parts online and do the repair yourself. Note that the standard warranty will not cover damage caused by the user (you).*

Each option will have different costs associated with it. It's up to you to research the options and determine what falls within your budget (or in the case of the latter, option D, your skill set). I do not know what sort of user-incurred damage protection AppleCare offer at this time, nor when you purchased your device. No matter what, you will need to read the fine print carefully.

If the device is functioning normally, you have a fifth option, E.) continue using the device in its cosmetically damaged condition.

Now if you had a broad coverage personal electronics insurance policy on this particular device, you probably wouldn't be posting this because such policies are expensive enough to not to go unnoticed, so I assume you do not have such a policy. That would have been your sixth option, F.).

Your call.

(*Certain high-end credit cards like AMEX Platinum will cover out-of-warranty damage repair/replacement, a.k.a. "New Purchase Protection" for a short period of time after purchase, like 30 days. That means if you buy an iPhone with an AMEX Platinum and you drop it ten minutes later in the Apple Store parking lot, shattering the screen into pieces, AMEX would cover the replacement.)

Well, actually, the MBA works perfectly but with dent!!! :(
Maybe I will stay with it.
 

canuckRus

macrumors 6502a
May 18, 2014
956
356
That's too bad, accidents happen.

Now if you had a broad coverage personal electronics insurance policy on this particular device, you probably wouldn't be posting this because such policies are expensive enough to not to go unnoticed, so I assume you do not have such a policy. That would have been your sixth option, F.).

Your call.

(*Certain high-end credit cards like AMEX Platinum will cover out-of-warranty damage repair/replacement, a.k.a. "New Purchase Protection" for a short period of time after purchase, like 30 days. That means if you buy an iPhone with an AMEX Platinum and you drop it ten minutes later in the Apple Store parking lot, shattering the screen into pieces, AMEX would cover the replacement.)

Many CC, even no fee Amex cards offer 90 day purchase protection. If you have household insurance depending on the cost of repair it might be worth using?
 
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bingeciren

macrumors 65816
Sep 6, 2011
1,070
1,010
Unfortunately there is no cheap solution. Same thing happened to me in the past and the repair costs are staggeringly high. The upper panel is glued to the display and it is nearly impossible to change the Aluminum outer case only. What Apple does is to replace the entire display portion. You can find some guides in places like iFixit but the entire ordeal is pretty discouraging.

The bottom portion is a little easier, but not easy by all means. I takes an extensive dismantling to move the internals to a new casing. Again, Apple will charge you an arm and a leg to do it.

Their flat rate charges are also close to buying a lower spec same machine from the refurbished store and transfer the internals (minus the display of course) to that machine. You can then sell the now dented and lower spec'd second machine on eBay.

However, in real life, none of these alternatives are all that practical. In the end we learn to live with our perfectly functioning but dented machines. :(
 

Bart Kela

Suspended
Oct 12, 2016
865
593
Searching...
If you have household insurance depending on the cost of repair it might be worth using?
Sure, people here periodically recount their stories of successfully filing claims with their home insurance carriers to cover repair or theft. That's what insurance is for.

It's up to the individual to read the fine print for whatever policy they signed, understand their commitment (e.g., deductible), and decide for themselves whether or not it is worth it. No one here can give blanket advice that will cover everyone's individual circumstances, especially when the poster doesn't provide any details about their coverage.
 

DesignerOnMac

macrumors 6502a
Jul 23, 2007
827
65
I filed a claim on my Homeowners insurance on a white MacBook. I received a percentage based on age and software on my MacBook. But, the next year my insurance was cancelled, and I have find another insurance company!!

Not such a good idea i the end.
 

Bel Marduk

macrumors member
Jun 5, 2016
50
41
Sorry bro, that really sucks. You'd think the prices of the casing would've fallen BUT NO Apple is still being greedy.
 

Mrbobb

macrumors 603
Aug 27, 2012
5,009
209
Depending how deep the dents are, use one of those skin type cases that wraps around.

For people suggesting home insurance, do you know what your deductible is?
 
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