my new external HD won't convert... please help!

Discussion in 'Mac Basics and Help' started by mynameisscott, Apr 17, 2010.

  1. mynameisscott macrumors newbie

    Joined:
    Apr 16, 2010
    #1
    I bought a new external hard drive, and followed the following instructions to convert from PC to Mac (Disk Utility- Erase- Mac OS Journaled). However, during the conversion process the following message appears and stops the process: "Disk Erase failed with the Error: File System formatter failed."

    Is there another way to convert? Why is this message appearing and how do I get around it?

    Thanks in advance--
     
  2. BlueRevolution macrumors 603

    BlueRevolution

    Joined:
    Jul 26, 2004
    Location:
    Montreal, QC
    #2
    Have you tried restarting Disk Utility/the drive/your computer? Usually that sort of error is only temporary.
     
  3. mynameisscott thread starter macrumors newbie

    Joined:
    Apr 16, 2010
    #3
    yea, i've restarted. in fact, when I restart one of the first things that comes up is a message that says my external is unable to be read.

    I bought the external in a different country than my Mac/America. It's the Samsung Story. Does this make any difference?
     
  4. BlueRevolution macrumors 603

    BlueRevolution

    Joined:
    Jul 26, 2004
    Location:
    Montreal, QC
    #4
    It shouldn't, no.

    Try formatting via the Partition tab instead:

    http://dl.dropbox.com/u/68829/format.mov
     

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