My new iMac 27 and my Vinyl Cutter :-(

Discussion in 'Mac Accessories' started by TheVenomProject, Sep 26, 2010.

  1. TheVenomProject macrumors newbie

    Sep 26, 2010
    I just invested a stack of money into a new 27 inch imac and have Signcut Productivity Pro installed along with Illustrator to cut Vinyl from my Refine cutter.

    The only problem is, unlike when my cutter is plugged into my PC, the mac does not recognise my cutter.

    The options in the settings do not show the USB connection. Please can anyone suggest what I need to do to get it to work?

    I have sent a help ticket to Signcut and am awaiting a response, they are normally very good, I just wondered if anyone else has had this issue?

    Not sure if this is in the right place for help, as I am new to the forum.

    Many Thanks in advance

  2. MacDawg macrumors P6


    Mar 20, 2004
    "Between the Hedges"
    Please only post one thread on this issue
    This is probably as good a place as any for the thread

    I don't have any real advice, but your trouble ticket seems like the best bet

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