My New iMac and Two Questions

Discussion in 'iMac' started by Loalq, May 22, 2008.

  1. Loalq macrumors newbie

    Jan 8, 2008
    I have just received my new iMac (24" 3.06GHz 2Gig) and so far I can say I am very pleased with what I see, but still there are two things bothering me at this moment:

    i) I noticed there is quite a lot of marks on the inside of the glass (which at first I cannot clean), one of them clearly resemble greasy fingers across the panel. You can only see this when the machine is turned off and you examine it close by (but yes, it does bother me somehow). What should I do, return the machine and ask for a replacement or clean it by myself (I have read about removing the glass panel in other threads and wonder if you guys think it is safe to perform this manouver).

    ii) How to run run speed tests on the machine? Sometimes I fell that it is not as fast as it should be for a 3.06GHz (programs slow to open...).

    Thanks for the inputs and regards!
  2. Mashiach macrumors regular


    Mar 5, 2008
    In a House Near the Sea
    First things first.
    Do you have apple Care. If you do get them to fix it. Don't open the case your self as if you damage anything you will most likely void your apple car warranty. If you don't have apple care then either get a really clever person to do it or if you are a really clever person then that should be no problem to do it yourself. I've heard they can be very difficult to get into a bit like the MacBook Pro's screen.

    As for speed tests there is benchmark software out there to test your system with. Not sure what any are called. A little tip for you if you open the software you want to use and shut it down again it will open super fast the next time you open as it has been stored in RAM for quick access. I have found this always to be the case when cold booting software.
  3. Consultant macrumors G5


    Jun 27, 2007
    As to finger prints, it's your call. If you cannot see it at normal viewing distance, probably not necessary, but some people want everything prestine.

    What apps and what version of apps are you trying to open?

    MS Office will open slowly no matter what computer you have.
    Apps running under Rosetta will open slowly.
    Large apps will take a few seconds (or more) to open on any computer.
    Many apps will open pretty much right away though.
  4. Loalq thread starter macrumors newbie

    Jan 8, 2008
    Thanks for the replies!

    I was particularly worried about the amount of time it takes to open ppt, xls and doc (office 2008), but you mentioned that this should be normal with such programs...

    As for the finger marks and removing the glass, I would really prefer not to do it, but also when I think about returning the iMac...packing it again...blah blah...makes me forget about the damn marks! I think I´ll stick to it and in the future if it still bothers me I´ll give it a try and remove the glass (did not appear to be that difficult, since I came to learn that the glass is kept in place by magnets only...).

  5. ditzy macrumors 68000


    Sep 28, 2007
    I could be wrong it's not unknown, but I believe that everybody has applecare the first year they bought their computer
  6. hologram macrumors 6502

    May 12, 2007
    They do, but there's AppleCare and there's AppleCare. The difference is, everyone gets a year's warranty under AppleCare and 90 days of phone support, but if you buy the extended AppleCare, you'll get preferential, and better, treatment if it comes down to it.

    They have their own internal guidelines, but having paid for AppleCare could mean the difference between them repairing or replacing your computer (for example), or your driving to a repair location or them sending someone out on-site (which they WILL do under the right circumstances, one of them being the purchase of AppleCare).

    It's worth it, and I consider it to be part of the purchase price.
  7. Draddy macrumors regular

    Mar 16, 2007
    I would absolutely take it back if it had finger prints on the inside... wouldn't even be an argument.

    as far as stuff opening, how long have you had it and using it? it could be that spotlight is still indexing, or like the guy above said it was the first time launching.

    make sure as well that the programs you want to open quicker are native... my Photoshop and Microsoft office softwares are not native to intel... so they open and operate much more slowly.
  8. MacHappytjg macrumors 65816

    Mar 24, 2008
    ever since lik 84 or 85 there was a one year warntee on apple hardware (computers)

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