11/3/07 - I purchased a 24 iMac for $1799. - along with Applecare $169. 11/12/07 - I return my iMac to the Apple store and demonstrate the screen gradient issue. The give me a new iMac - Im am happy. Fast forward to 10/2008 - I get snail mail telling me that my warranty is running out. Thats when I figured out that my Applecare didnt transfer from my old machine to my new one (not a big deal, I was told I could get a pro-rated refund). 11/11/2008 - I call Apple to purchase new Applecare it over the phone and get a refund for my old Applecare. I give them my serial number and the guy tells me he has somebody else associated with my supposedly new iMac. This really pi$$es me off. Last year, when I bought my new machine and had it for 9 freakin days - only to return it and get a refurb! WTF Apple? I am so disappointed right now. Thats not a good business practice. I put my hard earned money up for a new machine - straight from the factory - NOT a machine that has been gently used and returned by somebody else! I could see if I had my machine past the 2 week return time, but 9 days...Cmon Apple, thats not cool! Am I wrong to be upset?