My new iMac won't boot past grey Apple screen!

Discussion in 'iMac' started by majordude, Dec 12, 2011.

  1. majordude macrumors 68020

    majordude

    Joined:
    Apr 28, 2007
    Location:
    Hootersville
    #1
    Help!

    Last night I left my computer to copy a bunch of files from an external HD to my iMac.

    I tried to click on things but nothing worked. My mouse moved but that was it. It was locked up.

    Rebooted and it got past the grey Apple screen with the spinning cursor to the grey Apple screen with nothing (just before it boots into Mac).

    Stuck.

    Turned it off and tried again. Same thing.

    Unplugged it for a few minutes. Same thing.

    Held down the power button. Same thing.

    Booted into the repair screen and repaired permissions. No problems... BUT it locked up right after repair. I had to hold the power button to get it to reboot.

    Right now it is stuck on a grey screen with a spinning beach ball.

    HELP! :confused:
     
  2. SandboxGeneral Moderator

    SandboxGeneral

    Staff Member

    Joined:
    Sep 8, 2010
    Location:
    Orbiting a G-type Main Sequence Star
    #2
    Well, if it's new, I'd take it to the Apple Store and have them fix it.

    You can try leaving it unplugged for several hours (overnight) and then trying again. Check to see that the RAM chips are properly seated, if you've moved or replaced them...
     
  3. macdudesir macrumors 6502

    Joined:
    Jan 16, 2011
    #3
    Sounds like it may be a failing hard drive. Go back in to the recovery partition and open up disk utility and click "Verify Disk" In the bottom left. If it comes up with green letters, your drive is most likely fine, if it's red, back up your data and expect a trip to the apple store
     
  4. majordude thread starter macrumors 68020

    majordude

    Joined:
    Apr 28, 2007
    Location:
    Hootersville
    #4
    I booted into Boot Camp and well, that crashed too.

    It loaded very slowly. Then the screen kept blacking out as it switched screens. Finally it gave me a Blue Screen of Death saying that there was something wrong with the ATI driver.

    (By new I mean 1 month)
     
  5. majordude thread starter macrumors 68020

    majordude

    Joined:
    Apr 28, 2007
    Location:
    Hootersville
    #5
    HDD tests out good as does the memory (swapped out my OMC for the original Apple...)
     
  6. zigzagg321 macrumors 6502

    Joined:
    Oct 7, 2011
    Location:
    the wire
  7. David085 macrumors 6502a

    David085

    Joined:
    Nov 9, 2009
    #7
    If its still under warrant I would suggest take it to your nearest Apple store for them to look at so they can possibility repair the machine
     
  8. majordude thread starter macrumors 68020

    majordude

    Joined:
    Apr 28, 2007
    Location:
    Hootersville
    #8
    Took it in to Apple today. I found the last parking spot at the mall. :cool:

    They confirmed your suspicions. Bad HD.
     
  9. majordude thread starter macrumors 68020

    majordude

    Joined:
    Apr 28, 2007
    Location:
    Hootersville
    #9
    Got my computer back yesterday (9 days in the shop :mad:). It was the HD.

    I think they put a different brand in. I now have a Western Digital (which I really don't care for). I want to say it came with a Seagate. Anyone know?

    This new drive seems louder than the other one but at least it spins at 7.2K and works! :)
     

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