My "new" iPhone 6s asking me to sign in to someone else's Apple ID

Discussion in 'iPhone' started by willjms, Dec 6, 2015.

  1. willjms macrumors newbie

    Joined:
    Dec 4, 2015
    #1
    My "new" iPhone 6s asking me to sign in to someone else's Apple ID. Is this posible?
    I bought it from at&t with the next plan, so yes it is under contract. It came sealed and i had to activate it. but then it was asking for someone else's apple id password. Can this happen?
     
  2. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #2
    Right away as you are just setting it up (as new) or once you restored it from a backup?
     
  3. yaboyac29 macrumors 6502a

    Joined:
    Sep 24, 2014
    #3
    If you restore from backup then that's why you're receiving that message.

    I always get it from my backups for the same emails. I dunno why
     
  4. willjms thread starter macrumors newbie

    Joined:
    Dec 4, 2015
    #4
    I was setting it up and then it pop up the window asking me to type the password of someone else's ID
    that never happened to me before.
     
  5. iamMacPerson macrumors 68030

    iamMacPerson

    Joined:
    Jun 12, 2011
    Location:
    AZ/10.0.1.1
    #5
    Did they replace the phone for you? I remember reading a couple days ago someone had a similar issue at Walmart where the phone still had the pervious user's data still intact, but I though the person might just be faking it for a couple different reasons. This though, I can believe.
     
  6. willjms thread starter macrumors newbie

    Joined:
    Dec 4, 2015
    #6
    well I am going to contact them tomorrow, I hope they can replace the phone, but it is weird.
     
  7. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #7
    So that means without resorting a backup when you were setting it up? If so, best thing is to get it exchanged basically.
     
  8. melman101 macrumors 68030

    Joined:
    Sep 3, 2009
    #8
    Are you sure one of your friends didn't download an app under their account for you?
     
  9. capathy21 macrumors 65816

    capathy21

    Joined:
    Jun 16, 2014
    Location:
    Houston, Texas
    #9
    The only time I've seen this is when an iPhone is restored through iTunes on a computer that has had several different iPhone backups done on it.
     
  10. bigcstyle4 macrumors 6502

    Joined:
    Sep 22, 2012
    #10
    Either that or you have music stored in iCloud that was "purchased" with another Apple ID. Songs downloaded from the Internet in m4a format generally were DRM-free files originally from iTunes. This will prompt for that password when a new device is being set up. You can press Skip and pass this screen. The songs will still play anyway. This is probably why a previous poster gets the same prompts for the same accounts every time he restores.
     
  11. S.T.A.R. macrumors regular

    S.T.A.R.

    Joined:
    Jul 1, 2012
  12. ielessar macrumors regular

    Joined:
    Apr 29, 2015
    Location:
    WJ
    #12
    I'm sure if he did he will let us know.
     
  13. Newtons Apple macrumors Pentium

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #13
    This makes it look like Apple is selling a returned phone as new.:eek:

    Of maybe it is A&T. Re- shrink wrapping is easy.
     
  14. yaboyac29 macrumors 6502a

    Joined:
    Sep 24, 2014
    #14
    Still hasn't told us if it's from new or backup.
     

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