My "new" iPhone 6s asking me to sign in to someone else's Apple ID

[willjms]

My "new" iPhone 6s asking me to sign in to someone else's Apple ID. Is this posible?
I bought it from at&t with the next plan, so yes it is under contract. It came sealed and i had to activate it. but then it was asking for someone else's apple id password. Can this happen?

 

[C DM]

Right away as you are just setting it up (as new) or once you restored it from a backup?

 

[yaboyac29]

If you restore from backup then that's why you're receiving that message.

I always get it from my backups for the same emails. I dunno why

 

[willjms]

Right away as you are just setting it up (as new) or once you restored it from a backup?

I was setting it up and then it pop up the window asking me to type the password of someone else's ID
that never happened to me before.

 

[iamMacPerson]

I was setting it up and then it pop up the window asking me to type the password of someone else's ID
that never happened to me before.

Did they replace the phone for you? I remember reading a couple days ago someone had a similar issue at Walmart where the phone still had the pervious user's data still intact, but I though the person might just be faking it for a couple different reasons. This though, I can believe.

 

[willjms]

Did they replace the phone for you? I remember reading a couple days ago someone had a similar issue at Walmart where the phone still had the pervious user's data still intact, but I though the person might just be faking it for a couple different reasons. This though, I can believe.

well I am going to contact them tomorrow, I hope they can replace the phone, but it is weird.

 

[C DM]

I was setting it up and then it pop up the window asking me to type the password of someone else's ID
that never happened to me before.

So that means without resorting a backup when you were setting it up? If so, best thing is to get it exchanged basically.

 

[melman101]

Are you sure one of your friends didn't download an app under their account for you?

 

[capathy21]

The only time I've seen this is when an iPhone is restored through iTunes on a computer that has had several different iPhone backups done on it.

 

[bigcstyle4]

Either that or you have music stored in iCloud that was "purchased" with another Apple ID. Songs downloaded from the Internet in m4a format generally were DRM-free files originally from iTunes. This will prompt for that password when a new device is being set up. You can press Skip and pass this screen. The songs will still play anyway. This is probably why a previous poster gets the same prompts for the same accounts every time he restores.

 

[S.T.A.R.]

Op, did you steal the phone?

 

[ielessar]

Op, did you steal the phone?

I'm sure if he did he will let us know.

 

[Newtons Apple]

This makes it look like Apple is selling a returned phone as new.

Of maybe it is A&T. Re- shrink wrapping is easy.

 

[yaboyac29]

Still hasn't told us if it's from new or backup.