My new macbook freezes completely. Help??

Discussion in 'MacBook' started by brettpiper, May 26, 2009.

  1. brettpiper macrumors newbie

    May 26, 2009
    I bought a refurbished macbook from the apple store about 2 months ago. I haven't installed anything new (aside from firefox) and it freezes more and more everyday. I don't get the spinning ball.. It completely freezes (cursor wont even move) and I have to restart. It froze once a few days ago and it has double every day. I think i'm at 5 times today! It happens when I use safari and firefox.

    on another note if anyone can guess why this happens..- when I open applications, my computer makes the sound of an ejecting disk.
    I'd appreciate any help I can get. I'm really bummed. I read good things about refurbished computers and then i get this!

  2. MrM macrumors 6502

    Oct 13, 2008
    That's rare, usually the refurbs are good as new from what I've heard.

    Do you have a system install disk by any chance? I would try reinstalling the system (whatever version you have).
  3. brettpiper thread starter macrumors newbie

    May 26, 2009
    I know! I bought my girlfriend a macbook air at the same time and hers is full of problems. It lags and her return button works half the time.

    I think we just need to make a trip to the apple store.
  4. TheSpecialist08 macrumors member

    Jan 17, 2009
    Sacramento, CA
  5. Unprocessed1 macrumors 65816


    Jun 23, 2008
    Try reinstalling OSX before you send it away.

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