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My NEW MacBook Pro Keeps Freezing.

T

TheGreatEscape

macrumors newbie
Original poster
Apr 25, 2009
21
0
Hello.

My MacBook Pro that I bought 2-3 weeks ago was working fine until Friday where it began to freeze unexpectedly. It did it twice.

Saturday it was running fine and never froze.

But today it just froze.

Can anyone clue me in on what is going on with my MBP?

EDIT: When it freezes I cannot do anything. Force quitting won't work, inserting a CD won't bring up anything, etc...
 
The MacBook won't allow any movement from the trackpad. It doesn't scroll, it doesn't respond to anything unless press the on/off switch.
 
I know you said you got your MBP two to three weeks ago, does that happen to be past the return date? Even if that date has passed I would defiantly take it to Apple and express my concern. Does your MBP freeze at all when you first start it? Like on the gray screen?
 
This is just a guess, and not really a educated one but have you tired to restore the permissions? Or use disk utility to check the status of your hard drive? You could also try downloading Onyx which is available on Apples website under downloads. I know it checks and scans your hard drive before it even lets you do anything. That might give you the answer you need?

Onyx link: http://tiny.cc/8cng5
 
Try repairing disk permissions through Disk Utility.

Try resetting the PRAM.

Try running Onyx (free application) and clearing the caches through this app.
 
Call apple. You should still be covered for phone service and repairs. Freezing on a new machine just isn't normal. You shouldn't have to be resetting pram etc on a new computer. If it were a refurb, perhaps, but you say it's new so have apple fix it.
 
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