My NEW MacBook Pro Keeps Freezing.

Discussion in 'Mac Basics and Help' started by TheGreatEscape, Jun 13, 2010.

  1. TheGreatEscape macrumors newbie

    Joined:
    Apr 25, 2009
    #1
    Hello.

    My MacBook Pro that I bought 2-3 weeks ago was working fine until Friday where it began to freeze unexpectedly. It did it twice.

    Saturday it was running fine and never froze.

    But today it just froze.

    Can anyone clue me in on what is going on with my MBP?

    EDIT: When it freezes I cannot do anything. Force quitting won't work, inserting a CD won't bring up anything, etc...
     
  2. celticpride678

    Joined:
    Feb 15, 2009
    Location:
    Boston, MA
  3. TheGreatEscape thread starter macrumors newbie

    Joined:
    Apr 25, 2009
    #3
    The MacBook won't allow any movement from the trackpad. It doesn't scroll, it doesn't respond to anything unless press the on/off switch.
     
  4. pilotkid macrumors 6502a

    Joined:
    Aug 22, 2006
    Location:
    Chandler, AZ/Chicago, IL
    #4
    I know you said you got your MBP two to three weeks ago, does that happen to be past the return date? Even if that date has passed I would defiantly take it to Apple and express my concern. Does your MBP freeze at all when you first start it? Like on the gray screen?
     
  5. TheGreatEscape thread starter macrumors newbie

    Joined:
    Apr 25, 2009
    #5
    No, my MBP freezes randomly.

    It boots up super fast and runs really smoothly.
     
  6. pilotkid macrumors 6502a

    Joined:
    Aug 22, 2006
    Location:
    Chandler, AZ/Chicago, IL
    #6
    This is just a guess, and not really a educated one but have you tired to restore the permissions? Or use disk utility to check the status of your hard drive? You could also try downloading Onyx which is available on Apples website under downloads. I know it checks and scans your hard drive before it even lets you do anything. That might give you the answer you need?

    Onyx link: http://tiny.cc/8cng5
     
  7. BlizzardBomb macrumors 68030

    BlizzardBomb

    Joined:
    Jun 15, 2005
    Location:
    England
    #7
    Have you downloaded any third-party software?
     
  8. celticpride678

    Joined:
    Feb 15, 2009
    Location:
    Boston, MA
    #8
    Try repairing disk permissions through Disk Utility.

    Try resetting the PRAM.

    Try running Onyx (free application) and clearing the caches through this app.
     
  9. TheGreatEscape thread starter macrumors newbie

    Joined:
    Apr 25, 2009
    #9
    I downloaded Steam, TF2, and Portal.

    I do admit Steam may have played a part in the first two, but the one today was a bit odd. I was reading something on cracked.com
     
  10. TheGreatEscape thread starter macrumors newbie

    Joined:
    Apr 25, 2009
    #10
    I am doing the first one. What exactly will it do?
     
  11. yojitani macrumors 68000

    yojitani

    Joined:
    Apr 28, 2005
    Location:
    An octopus's garden
    #11
    Call apple. You should still be covered for phone service and repairs. Freezing on a new machine just isn't normal. You shouldn't have to be resetting pram etc on a new computer. If it were a refurb, perhaps, but you say it's new so have apple fix it.
     
  12. csjo00 macrumors regular

    Joined:
    May 17, 2010
    Location:
    Arkansas
    #12

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