My new MBP has had 4 Kernel Panics (Sleep Wake Failure). Should I replace it while I still can?

Discussion in 'MacBook Pro' started by Goldfrapp, Dec 2, 2016.

  1. Goldfrapp macrumors 601

    Goldfrapp

    Joined:
    Jul 31, 2005
    #1
    Should I replace it while I still can? Or can it be fixed with a simple software update?

    Anybody else experiencing them?

    Thanks
     
  2. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #2
    I have not noticed a pattern of posts here from users with this same problem, so I kinda doubt it is an issue with something in the OS that needs to be patched.

    So that leaves two possibilities. Either you have a hardware defect, or you have installed some app or utility that is incompatible with Sierra that is causing the KP.

    Try booting to safe mode by holding the shift key at startup. That will stop all launch and startup items and any utilities and such from running. Does that fix it? If it does, that tells you it is something you have installed causing the problem.

    Come back and let us know the results of the safe mode test.
     
  3. Goldfrapp thread starter macrumors 601

    Goldfrapp

    Joined:
    Jul 31, 2005
    #3
    First, thanks for the reply. The thing is that KP happens only sporadically, maybe every 2 or 3 days. So, in order to detect the problem, will I need to run in safe mode for 2-3 days or longer? I guess I'm a little confused.
     
  4. mwcarl macrumors newbie

    Joined:
    Nov 21, 2016
    #4
    I experience this a lot. About 50% of the time when I try and wake my computer from sleep I get this. I was intending on waiting until the next OS update to see if the issue was resolved.
     
  5. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #5
    Yes, you would.
     
  6. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #6
    If you're getting multiple KPs, then yes I'd say reach out to Apple and get it replaced.
     
  7. Goldfrapp thread starter macrumors 601

    Goldfrapp

    Joined:
    Jul 31, 2005
    #7
    Do you mind telling me which MBP configuration you have? Thanks.
     
  8. mwcarl macrumors newbie

    Joined:
    Nov 21, 2016
    #8
    Base 15" + 512GB SSD + Radeon Pro 460
     
  9. blairian89 macrumors 6502

    blairian89

    Joined:
    Dec 5, 2016
    Location:
    Texas
    #9
    I have not seen many reports of this; any at all honestly. I would replace it immediately through an exchange while you can.
     
  10. Goldfrapp thread starter macrumors 601

    Goldfrapp

    Joined:
    Jul 31, 2005
    #10
    Thanks for the replies, guys.

    I have the same one.
     

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