My own music won't play

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Grada, Feb 23, 2017.

  1. Grada macrumors newbie

    Joined:
    Feb 22, 2017
    #1
    I synced my iPhone 7 with my iMac. In the music app it is saying track unavailable. I have owned these tracks for years. They are from my own cd collection and apple won't let me play them ! They are greyed out. Image attached
     

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  2. BrianBaughn macrumors 601

    BrianBaughn

    Joined:
    Feb 13, 2011
    Location:
    Baltimore, Maryland
    #2
    Are you subscribed to Apple Music? These tracks are loaded onto your iPhone? What is the album?
     
  3. Grada thread starter macrumors newbie

    Joined:
    Feb 22, 2017
    #3
    No ia am not subscribed to Apple Music. It's my cd. The album is space oddity by David Bowie. I own the album. Only a few tracks from the album will play but the whole album is loaded on my phone.
     
  4. axiomatic macrumors newbie

    axiomatic

    Joined:
    Jun 21, 2015
    #4
    Have you added iCloud's music in preferences?
     
  5. BrianBaughn macrumors 601

    BrianBaughn

    Joined:
    Feb 13, 2011
    Location:
    Baltimore, Maryland
    #5
    Well, there are no restrictions on that album with Apple so we can rule that out. Tried reloading or re-ripping?
     
  6. Grada thread starter macrumors newbie

    Joined:
    Feb 22, 2017
    #6
    I tried a re-sync, same thing, some tracks were greyed out and some would play. Then I went back into the music menu and selected 'Downloaded' and it was showing 'tracks downloaded onto this iPhone'. I then went back to play from this menu and all 10 tracks on the album worked. When I go back into the normal menu only 5 of them work, very strange.
    I don't subscribe to apple music, only use my own downloaded music on that app. I use spotify for my subscription as it does not mess with my library as much.
    So I guess it's fixed kind of, or its a work around for the moment. Hving a few issues with itunes on Sierra too, since the upgrade much of my movie cover art has disappeared (again, movies I own).
     

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