my pc does not recognized my iphone 3g

Discussion in 'iPhone Tips, Help and Troubleshooting' started by patoqjodienda, Jan 21, 2009.

  1. patoqjodienda macrumors newbie

    Jan 21, 2009
    when i plugg in my iphone nothing happens, it do not charge, sync, nothing. i try my other usb ports, other cables,restarting, ect... it charges, in the wall and in the car.... i need to go to att??? please help... sorry for spelling ;) im in a hurry.... thnx
  2. Acronym macrumors 68000

    Apr 26, 2008
    if your computer doesnt have 2.0 usb ports it cant read ipod touchs or iphones
  3. patoqjodienda thread starter macrumors newbie

    Jan 21, 2009
    thanx but, i do have 2.0 usb ports, it just dont work....
  4. benflick macrumors 68020


    Jul 11, 2008
    Cincinnati, Ohio
    Take it to Apple, but first put it in DFU mode and iTunes should recognize it.
  5. patoqjodienda thread starter macrumors newbie

    Jan 21, 2009

    very helpfull thanx
  6. evolgirl macrumors newbie

    Sep 4, 2008
    I'm having a very similar problem - although my iPhone will charge - and my PC recognizes it as an "Apple Camera" - not an iPhone... Itunes will NOT recognize it. I don't even get the "spinning circle" like its trying to recognize something.

    I tried your advice about restarting it in DFU mode - although I got the "needs installation CD" prompt, and not from Itunes but from my PC directly.

    Please help?!? I desperately need to connect my phone to Itunes.
  7. DPA macrumors 65816


    Try powering off and then holding the home button while connecting to iTunes. This forces a restore.

  8. evolgirl macrumors newbie

    Sep 4, 2008
    Ok... For some reason that worked in getting my PC to recognize it as an Iphone and not an Apple Camera... (when I plug it in I now get the "Apple Iphone Connected" box thru windows) But Itunes still will not recognize it. It doesn't indicate that any device is connected...

    1 step down... now what?!?
  9. evolgirl macrumors newbie

    Sep 4, 2008
    I figured it out!!

    Try this to fix if you're still having issues:

    1) Download the latest iTunes, then -extract - (not install) the files (I used 7-zip...)

    2) Go to the parent folder where the extracted Itunes files were saved and install (repair) the AppleMobleDeviceSupport.msi.

    3) In the device manager - uninstall the Iphone if its under Imaging device. (The problem is that Windows is automatically using microsoft drivers and overriding the apple drivers).

    This should work. Itunes should now recognize your phone.
  10. DPA macrumors 65816


    Thank you! I will now refer other posters to this thread for the great information given here. They should be able to solve any problem with the advice given here!


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