My phone is acting like it's possessed!

Discussion in 'iPhone Tips, Help and Troubleshooting' started by It'sMyPrecious, Jul 18, 2013.

  1. It'sMyPrecious macrumors regular

    Joined:
    Jan 25, 2012
    Location:
    Between heaven and hell
    #1
    This problem started all of the sudden last Monday (I am using an iPhone 5 that I got last October, and I've been using the Apple headphones that came with the phone).

    It doesn't matter which song I'm listening to...the song would randomly pause or skip ahead or even skip to the next song. Sometimes my phone will start playing a song by itself. Also, Siri would randomly activate, so I turned Siri off. Now voice control randomly activates, which is something I never use. And the worst thing is that my calls would sometime randomly disconnect, just as if I pressed the "end" button to hang up, except of course I didn't press anything.

    I noticed that none of these problems occur if I don't use headphones, so I *think* it's related to my headphones. Any troubleshooting tips? If my headphones are defective, do you think Apple will replace them under warranty?
     
  2. lelisa13p macrumors 68000

    lelisa13p

    Joined:
    Mar 6, 2009
    Location:
    Atlanta, GA USA
    #2
    Have you tried using another set of headphones? Does the problem continue? If so, there could be a problem with the headphone jack.

    Take your iPhone and headphones into an Apple store. They can at least see the problem & may be able to fix it. It doesn't cost $$$ to have someone just look at it for you. If you have AppleCare you should be covered.

    You should make a Genius appointment if you plan to go into the Apple store. Also, if you're JB, you have to remove JB and restore before taking the iPhone in.
     
  3. Raskls macrumors newbie

    Joined:
    Aug 24, 2013
  4. narutoninjakid macrumors 6502

    Joined:
    Dec 6, 2012
    Location:
    New Jersey
    #4
    That's weird you need to visit the Apple store and show them what's happening ao they can help you out
     
  5. bandofbrothers macrumors 601

    bandofbrothers

    Joined:
    Oct 14, 2007
    Location:
    Uk
    #5

    ^ This.
     
  6. Virginaustralia macrumors regular

    Joined:
    Jun 16, 2013
    #6
    Maybe the (earpods) buttons are stuffed. They can activate Siri, and move through songs. Get them and the phone checked out at an Apple store
     
  7. lolkthxbai macrumors 65816

    lolkthxbai

    Joined:
    May 7, 2011
    #7
    I agree with testing with new headphones. Apple Stores typically swap out an iPhone, USB Cable, EarPods for a new/refurb one if you're experiencing problems within the first year at no cost. Make the appointment now before your year is up.
     
  8. Raskls macrumors newbie

    Joined:
    Aug 24, 2013
    #8
    Same but different

    Mine also does it just when plugged in charging, not only when my headphones are connected.
     
  9. Jodi77 macrumors newbie

    Jodi77

    Joined:
    Jun 27, 2016
    #9
    My 6 plus is opening random apps, dialing numbers when I'm on the phone, text what ever it wants, I've tried a backup and restore.
     
  10. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #10
    Sounds like you might want to try to contact Apple about it, could be some type of a hardware related issue.
     

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