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It'sMyPrecious

macrumors regular
Original poster
Jan 25, 2012
102
0
Between heaven and hell
This problem started all of the sudden last Monday (I am using an iPhone 5 that I got last October, and I've been using the Apple headphones that came with the phone).

It doesn't matter which song I'm listening to...the song would randomly pause or skip ahead or even skip to the next song. Sometimes my phone will start playing a song by itself. Also, Siri would randomly activate, so I turned Siri off. Now voice control randomly activates, which is something I never use. And the worst thing is that my calls would sometime randomly disconnect, just as if I pressed the "end" button to hang up, except of course I didn't press anything.

I noticed that none of these problems occur if I don't use headphones, so I *think* it's related to my headphones. Any troubleshooting tips? If my headphones are defective, do you think Apple will replace them under warranty?
 

lelisa13p

macrumors 68000
Mar 6, 2009
1,940
45
Atlanta, GA USA
Have you tried using another set of headphones? Does the problem continue? If so, there could be a problem with the headphone jack.

Take your iPhone and headphones into an Apple store. They can at least see the problem & may be able to fix it. It doesn't cost $$$ to have someone just look at it for you. If you have AppleCare you should be covered.

You should make a Genius appointment if you plan to go into the Apple store. Also, if you're JB, you have to remove JB and restore before taking the iPhone in.
 
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Virginaustralia

macrumors regular
Jun 16, 2013
200
0
Maybe the (earpods) buttons are stuffed. They can activate Siri, and move through songs. Get them and the phone checked out at an Apple store
 
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lolkthxbai

macrumors 65816
May 7, 2011
1,389
456
I agree with testing with new headphones. Apple Stores typically swap out an iPhone, USB Cable, EarPods for a new/refurb one if you're experiencing problems within the first year at no cost. Make the appointment now before your year is up.
 
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Raskls

macrumors newbie
Aug 24, 2013
2
0
Same but different

Mine also does it just when plugged in charging, not only when my headphones are connected.
 
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C DM

macrumors Sandy Bridge
Oct 17, 2011
51,388
19,447
My 6 plus is opening random apps, dialing numbers when I'm on the phone, text what ever it wants, I've tried a backup and restore.
Sounds like you might want to try to contact Apple about it, could be some type of a hardware related issue.
 
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