My phone number as (null) in Preferences

Discussion in 'macOS Mojave (10.14)' started by enispjr, May 13, 2019.

  1. enispjr macrumors newbie

    enispjr

    Joined:
    May 13, 2019
    #1
    Why is my phoner number not appearing on Preferences on Meesages on my iMac? It shows only as (null).
     

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  2. verdi1987 macrumors regular

    Joined:
    Jun 19, 2010
    #2
    I haven't experienced that, but maybe try signing out of iMessage and FaceTime on all your devices and then sign in again.
     
  3. enispjr thread starter macrumors newbie

    enispjr

    Joined:
    May 13, 2019
    #3
    I did that, but stil same issue.
     
  4. Honza1 macrumors 6502

    Joined:
    Nov 30, 2013
    Location:
    US
    #4
    Just checking the obvious (I assume you have this right):
    1. Your phone is iPhone. And on iPhone your phone number is listed in "can reach at".
    2. You have your own contact card in Contacts, filled with that phone number, and in Preference, in Users & Groups you have that card set in your profile?
    3. And you have the phone number in the AppleID configuration? Check on https://appleid.apple.com/

    May be call Apple support? Seems interesting challenge.
     
  5. DeltaMac macrumors G3

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #5
    You can try editing your AppleID account - https://appleid.apple.com/account/manage
    Your iPhone number should be listed in "Reachable at"
    If not, you can add your phone number there.
    You may need to sign out of both Facetime and iMessage on your iPhone. Change your phone number as you want it, then sign back in to iMessage and Facetime.
    That should do it.
    If not, follow Honza1 tip to call Apple support.
     

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4 May 13, 2019