My phone number as (null) in Preferences

Discussion in 'macOS Mojave (10.14)' started by enispjr, May 13, 2019.

  1. enispjr macrumors newbie


    May 13, 2019
    Why is my phoner number not appearing on Preferences on Meesages on my iMac? It shows only as (null).

    Attached Files:

  2. verdi1987 macrumors regular

    Jun 19, 2010
    I haven't experienced that, but maybe try signing out of iMessage and FaceTime on all your devices and then sign in again.
  3. enispjr thread starter macrumors newbie


    May 13, 2019
    I did that, but stil same issue.
  4. Honza1 macrumors 6502

    Nov 30, 2013
    Just checking the obvious (I assume you have this right):
    1. Your phone is iPhone. And on iPhone your phone number is listed in "can reach at".
    2. You have your own contact card in Contacts, filled with that phone number, and in Preference, in Users & Groups you have that card set in your profile?
    3. And you have the phone number in the AppleID configuration? Check on

    May be call Apple support? Seems interesting challenge.
  5. DeltaMac macrumors G3


    Jul 30, 2003
    You can try editing your AppleID account -
    Your iPhone number should be listed in "Reachable at"
    If not, you can add your phone number there.
    You may need to sign out of both Facetime and iMessage on your iPhone. Change your phone number as you want it, then sign back in to iMessage and Facetime.
    That should do it.
    If not, follow Honza1 tip to call Apple support.

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