Just thought I'd share my awesome experience...
As a back story, around November 2013 my Sleep / Wake button on my iPhone 5 broke, I was out it warranty, and was willing to live with it and just use Assistive Touch to Sleep the phone. Then a month later my Lightning Port started acting up where the cord had to be levereged into the port. I did this by wrapping the cord around the phone to maintain a certain angle or else it wouldn't charge. Finally in April I could no longer charge it no matter what I tried and ended up using my iPhone 4 I still had. On iOS7 it was slowwwwww. I have a Europe trip coming up and I really didn't want to be across the world on a bogged down phone.
So I decided to try my luck of getting the Sleep / Wake button fixed out of warranty that Apple is offering as a free repair, and telling them I'd pay to fix the lighting port. They said it can't be done and the entire phone needs to be replaced at around $270 which I didn't want to pay for. The Apple Genius looked in the port and told me she saw some dirt in the port and would try to clean it out. She was back there for a good 15 minutes and came out working 100%! Man, I was grateful! So then it got sent out for repair to fix the Sleep / Wake button and was using their iPhone 5 loaner.
A week later, I had my actual iPhone 5 back. After bringing it home I realized just lightly pressing on the bottom left of the screen would make the display get irritated / ripple under pressure. I'm not sure of the actual term..... While I'd most likely not drop the phone, I felt the structural integrity of the phone was compromised. Where if I bumped against a wall, it could crack the display. So I brought it back next day and showed it to them, they said they stand behind their work and replaced the entire phone at no charge. Very happy!
Really awesome when I'd been using a difficult to use 5, then a verrrrry slowwww 4, then to a brand new 5 for free out of warranty
This whole experience makes me wonder exactly what kind of dirt gets into my pocket though hehe
As a back story, around November 2013 my Sleep / Wake button on my iPhone 5 broke, I was out it warranty, and was willing to live with it and just use Assistive Touch to Sleep the phone. Then a month later my Lightning Port started acting up where the cord had to be levereged into the port. I did this by wrapping the cord around the phone to maintain a certain angle or else it wouldn't charge. Finally in April I could no longer charge it no matter what I tried and ended up using my iPhone 4 I still had. On iOS7 it was slowwwwww. I have a Europe trip coming up and I really didn't want to be across the world on a bogged down phone.
So I decided to try my luck of getting the Sleep / Wake button fixed out of warranty that Apple is offering as a free repair, and telling them I'd pay to fix the lighting port. They said it can't be done and the entire phone needs to be replaced at around $270 which I didn't want to pay for. The Apple Genius looked in the port and told me she saw some dirt in the port and would try to clean it out. She was back there for a good 15 minutes and came out working 100%! Man, I was grateful! So then it got sent out for repair to fix the Sleep / Wake button and was using their iPhone 5 loaner.
A week later, I had my actual iPhone 5 back. After bringing it home I realized just lightly pressing on the bottom left of the screen would make the display get irritated / ripple under pressure. I'm not sure of the actual term..... While I'd most likely not drop the phone, I felt the structural integrity of the phone was compromised. Where if I bumped against a wall, it could crack the display. So I brought it back next day and showed it to them, they said they stand behind their work and replaced the entire phone at no charge. Very happy!
Really awesome when I'd been using a difficult to use 5, then a verrrrry slowwww 4, then to a brand new 5 for free out of warranty
This whole experience makes me wonder exactly what kind of dirt gets into my pocket though hehe
