My Recent MBP Repair

For the second time my mbp went to the apple repair depot, for the same problem. My laptop was gone for a week. It was having keyboard and trackpad lockups and kernal panics. So, this time they replaced the keyboard, the logic board, the trackpad, and the metal casing around the keyboard and trackpad. Using it for a few hours I haven't had any of the original problems I was having before. But, something I did notice right away, was a scratch on the metal casing they replaced. It's pretty notable, not deep, but a definite scratch. I try to keep my computer in good shape, so it's really bugging me. It's right where I would put my left hand while typing. Am I being to picky or do you think that it's a little ridiculous. Feel feel free to say the former.

 

I'd agree with your first statement, I wish they could have just replaced it.

 

ok, so it gets worse, after further inspection, the metal strip between the button to open the laptop and the actual latch, is like pushed out. So, I took a few pics to show you guys, I tried to take good ones, but it didn't turn out so well.

I'm calling apple in an hour or so, what do you think I should ask for or whatever?

 

ok, I just called apple and they want me to bring it back to the applestore for yet another repair. This is ridiculous. It's like 50 miles round trip, aka 2 gallons of gas. I've been there like 5 times in the last 4 weekends between my laptop and ipod. I'm angry right now.. <--- (shown for emphasis)

 

ya, not a strong point for me. maybe I'll have my dad call.

 

ok, this is ridiculous, another problem came up, on the left side of the computer, to the left of the speakers, that strip of whatever it is (plastic maybe?) must be flared up, because when you push on it, it goes down.

Kinda hard to explain but another fairly major defect.