My screen has suddenly completely blacked out!

Discussion in 'iPhone Tips, Help and Troubleshooting' started by elsie, Oct 9, 2008.

  1. elsie macrumors newbie

    Oct 9, 2008
    Hi - please could somebody help? I sent an sms with my iPhone and tried to return to the home page but it locked up (not unusual) but when I have picked it back up after a few minutes the screen is completely dead. The phone has received an sms back as I have heard the alert sound, and when I plugged the phone to my computer it made the usual connection sound too. But there is absolutely no activity on the screen, even with hard or soft reset. Has anybody else had the same problem?

    Many thanks
  2. ubestbsteppin macrumors regular

    May 23, 2008
    Did you try a hard reset? Hold the home button and lock button for 10 seconds.
  3. elsie thread starter macrumors newbie

    Oct 9, 2008
    thank you! you're a star!!! I was only pressing the top (lock?) button and
    not the home button...

    Many thanks :)

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