My system storage is unnecessarily large, & I've found where the files are but they aren't showing?

Discussion in 'macOS High Sierra (10.13)' started by nataliejsr, Feb 23, 2019.

  1. nataliejsr macrumors newbie

    Joined:
    Feb 23, 2019
    #1
    Hi,

    I've been having this issue where my computer is almost out of space, and it says I have over 100gb stored on the "system":

    Screen Shot 2019-02-23 at 7.17.00 PM.png

    but when I go to the folder where the files are all supposedly being stored:

    Screen Shot 2019-02-23 at 7.09.15 PM.png


    I can't find any of those items and they're not in any of the folders in there:


    Screen Shot 2019-02-23 at 7.09.32 PM.png


    Can any one help me please!! I went on another forum on here:

    https://forums.macrumors.com/threads/system-taking-alot-of-space.2015434/page-4

    and tried everything they said to do, but nothing worked.

    Thank you so much if you can help!! It's been driving me crazy.
     
  2. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #2
    Code:
    sudo du -d 1 -x -c -g /
    
    sudo du -d 1 -x -c -g ~/
    Run each of these commands and wait a minute for it to complete then tell us the results.

    It sounds like you have something in a system or hidden folder than Finder cannot see by default.
     
  3. nataliejsr thread starter macrumors newbie

    Joined:
    Feb 23, 2019
    #3

    Thanks for answering!!


    sudo du -d 1 -x -c -g / :

    daniels-MBP:~ danplunkett$ sudo du -d 1 -x -c -g /
    Password:
    0 /.HFS+ Private Directory Data
    1 /home
    1 /usr
    1 /.Spotlight-V100
    1 /net
    0 /.PKInstallSandboxManager
    0 /.PKInstallSandboxManager-SystemSoftware
    1 /bin
    0 /Network
    1 /sbin
    6 /Library
    0 /.Trashes
    6 /System
    1 /.fseventsd
    du: /private/var/db/ConfigurationProfiles/Store: Operation not permitted
    du: /private/var/folders/zz/zyxvpxvq6csfxvn_n00000y800007k/0/com.apple.nsurlsessiond: Operation not permitted
    du: /private/var/folders/79/nkwx1n9x3n917j3s8nws7_ph0000gn/0/SafariFamily: Operation not permitted
    du: /private/var/folders/79/nkwx1n9x3n917j3s8nws7_ph0000gn/0/com.apple.LaunchServices.dv: Operation not permitted
    du: /private/var/folders/79/nkwx1n9x3n917j3s8nws7_ph0000gn/0/com.apple.nsurlsessiond: Operation not permitted
    du: /private/var/folders/79/nkwx1n9x3n917j3s8nws7_ph0000gn/0/com.apple.routined: Operation not permitted
    11 /private
    1 /.DocumentRevisions-V100
    0 /.vol
    194 /Users
    9 /Applications
    1 /dev
    1 /Volumes
    0 /cores
    226 /
    226 total

    sudo du -d 1 -x -c -g ~/ :

    daniels-MBP:~ danplunkett$ sudo du -d 1 -x -c -g ~/
    1 /Users/danplunkett//Music
    1 /Users/danplunkett//dan@skatemental.com Creative Cloud Files
    1 /Users/danplunkett//.WhatUsersDo-Recorder
    1 /Users/danplunkett//hideyhank3148@yahoo.com Creative Cloud Files
    1 /Users/danplunkett//natanddanwedding@gmail.com Creative Cloud Files
    1 /Users/danplunkett//.adobe
    1 /Users/danplunkett//Creative Cloud Files
    19 /Users/danplunkett//Pictures
    1 /Users/danplunkett//natalie.june@yahoo.com Creative Cloud Files
    6 /Users/danplunkett//Desktop
    166 /Users/danplunkett//Library
    1 /Users/danplunkett//.oracle_jre_usage
    3 /Users/danplunkett//iCloud Drive (Archive)
    1 /Users/danplunkett//.cups
    1 /Users/danplunkett//.bash_sessions
    1 /Users/danplunkett//nataliejsreid@gmail.com Creative Cloud Files
    1 /Users/danplunkett//Public
    1 /Users/danplunkett//.dropbox
    1 /Users/danplunkett//Movies
    0 /Users/danplunkett//Applications
    1 /Users/danplunkett//Dropbox
    0 /Users/danplunkett//.Trash
    1 /Users/danplunkett//isus
    1 /Users/danplunkett//Documents
    1 /Users/danplunkett//Downloads
    193 /Users/danplunkett/
    193 total
     
  4. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #4
    Something is up here...

    Try this to drill down some more in that user Library folder.

    Code:
    sudo du -d 1 -x -c -g ~/Library
     
  5. nataliejsr thread starter macrumors newbie

    Joined:
    Feb 23, 2019
    #5
    Hi,

    Sorry not sure if you're still here, I dropped off for a bit.

    This is what happens with that code:

    Last login: Tue Apr 9 21:29:57 on console
    daniels-MBP:~ danplunkett$ sudo du -d 1 -x -c -g ~/Library
    Password:
    122 /Users/danplunkett/Library/Application Support
    0 /Users/danplunkett/Library/Maps
    1 /Users/danplunkett/Library/Assistant
    1 /Users/danplunkett/Library/Saved Application State
    1 /Users/danplunkett/Library/IdentityServices
    1 /Users/danplunkett/Library/WebKit
    1 /Users/danplunkett/Library/Calendars
    1 /Users/danplunkett/Library/Preferences
    51 /Users/danplunkett/Library/Messages
    1 /Users/danplunkett/Library/Keychains
    1 /Users/danplunkett/Library/Sharing
    0 /Users/danplunkett/Library/ColorPickers
    0 /Users/danplunkett/Library/ColorSync
    0 /Users/danplunkett/Library/Application Scripts
    0 /Users/danplunkett/Library/Assistants
    1 /Users/danplunkett/Library/Mail
    0 /Users/danplunkett/Library/Compositions
    0 /Users/danplunkett/Library/GameKit
    1 /Users/danplunkett/Library/Google
    1 /Users/danplunkett/Library/LanguageModeling
    0 /Users/danplunkett/Library/Favorites
    1 /Users/danplunkett/Library/Passes
    0 /Users/danplunkett/Library/Family
    1 /Users/danplunkett/Library/iTunes
    0 /Users/danplunkett/Library/iMovie
    0 /Users/danplunkett/Library/FontCollections
    0 /Users/danplunkett/Library/Sounds
    1 /Users/danplunkett/Library/Personas
    1 /Users/danplunkett/Library/com.apple.internal.ck
    1 /Users/danplunkett/Library/AutoSave
    1 /Users/danplunkett/Library/Printers
    1 /Users/danplunkett/Library/SyncedPreferences
    0 /Users/danplunkett/Library/Audio
    0 /Users/danplunkett/Library/Keyboard Layouts
    1 /Users/danplunkett/Library/Logs
    0 /Users/danplunkett/Library/PhotoshopCrashes
    0 /Users/danplunkett/Library/Internet Plug-Ins
    0 /Users/danplunkett/Library/Voices
    1 /Users/danplunkett/Library/Accounts
    1 /Users/danplunkett/Library/Safari
    0 /Users/danplunkett/Library/Colors
    0 /Users/danplunkett/Library/PreferencePanes
    1 /Users/danplunkett/Library/FileProvider
    1 /Users/danplunkett/Library/Dropbox
    0 /Users/danplunkett/Library/Mobile Documents
    1 /Users/danplunkett/Library/PubSub
    1 /Users/danplunkett/Library/Suggestions
    1 /Users/danplunkett/Library/LaunchAgents
    1 /Users/danplunkett/Library/Group Containers
    1 /Users/danplunkett/Library/Dictionaries
    1 /Users/danplunkett/Library/Containers
    1 /Users/danplunkett/Library/Usertesting
    0 /Users/danplunkett/Library/Fonts
    1 /Users/danplunkett/Library/KeyboardServices
    1 /Users/danplunkett/Library/Metadata
    0 /Users/danplunkett/Library/Screen Savers
    0 /Users/danplunkett/Library/CallServices
    1 /Users/danplunkett/Library/Spelling
    0 /Users/danplunkett/Library/SafariSafeBrowsing
    0 /Users/danplunkett/Library/Input Methods
    1 /Users/danplunkett/Library/Cookies
    0 /Users/danplunkett/Library/Services
    1 /Users/danplunkett/Library/Keyboard
    1 /Users/danplunkett/Library/CoreFollowUp
    1 /Users/danplunkett/Library/Caches
    175 /Users/danplunkett/Library
    175 total
    daniels-MBP:~ danplunkett$
    --- Post Merged, Apr 28, 2019 ---
    Nevermind I figured it out! Found that I had a duplicate deleter still on my computer and it had all my extra photos. I looked here to see that info:

    sudo du -d 1 -x -c -g ~/Library/Application\ Support

    Thanks Weaselboy!
     

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4 February 23, 2019