My Unibody MacBook Pro Fire!

Discussion in 'MacBook Pro' started by kenbrinkman, May 20, 2009.

  1. kenbrinkman macrumors regular

    kenbrinkman

    Joined:
    May 20, 2009
    Location:
    Daytona Beach, FL
    #1
    Here's two links to pages on my MacBook Pro fire that happened last night. Apple is making a huge deal about this in terms of liability. I received several calls from the Apple Store and the Apple corporate headquarters in California.

    Just a really scary experience. It really could have been bad.

    My TUAW Article

    My Mac-Forums Posting ( <- pictures here)
     
  2. rgarjr macrumors 603

    rgarjr

    Joined:
    Apr 2, 2009
    Location:
    Southern Cal
    #2
    Ah, so you're the owner of that crispy power connector that we've been seeing pics of lately.
     
  3. kenbrinkman thread starter macrumors regular

    kenbrinkman

    Joined:
    May 20, 2009
    Location:
    Daytona Beach, FL
    #3
    Yeah, I'm really glad that Apple is being so great about this.
     
  4. rgarjr macrumors 603

    rgarjr

    Joined:
    Apr 2, 2009
    Location:
    Southern Cal
    #4
    Care to tell us how/what happened that night?
     
  5. kenbrinkman thread starter macrumors regular

    kenbrinkman

    Joined:
    May 20, 2009
    Location:
    Daytona Beach, FL
    #5
    So the story is that I was doing an initial backup over my network to a time capsule. It needed to copy over 100GB of data and, as the manual states, "you may need to plug your computer in and leave it on overnight to complete the first backup". And that's what I did. I woke up an hour and a half later with it burning. I'm sure it wouldn't be as bad if I caught it early, but I was asleep. There was smoke coming out of the keyboard, around the edges and out the ports on the left side. It wasn't a black smoke really, it seemed like a lighter, grayer smoke. The magsafe, though, was completely engulfed. There were green flames coming off of it. I had a folder underneath the computer too and that burned as well.

    Another thing, I believe it's the computer not the magsafe. This laptop has broken two other power supplies, granted not to this extent. Yesterday, I just got the laptop back from the Apple Store again because the logic board and fan assembly needed to be replaced, I think due to the same issue. I was so happy to get it home only to find 6 hours later it was on fire.

    I am a perfectionist when it comes to my Apple products. I always utilize safe operating procedures when it comes to the magsafe.

    I just got back from the Apple Store today and they're replacing it, no charge.
     
  6. lalababa55 macrumors newbie

    Joined:
    Jan 25, 2008
    #6
    This is scary. Good thing you caught it in time. It seems that this is a very common problem. How come it hasn't been blown up yet?

    Keep us updated on what's happening between you and the Apple guys in Cali!
     
  7. SFStateStudent macrumors 604

    SFStateStudent

    Joined:
    Aug 28, 2007
    Location:
    San Francisco California, USA
    #7
    Congrats on the replacement OP. Yeah, you are definitely lucky to have been home and able to catch it before it got worse. Continue to pursue additional compensation (a couple thousand dollars in Apple Cards/iTunes Cards would be a nice start and of course their maxed-out MBP, and don't forget the new iPhone to call 9-1-1).....:eek::cool::eek::cool:
     
  8. mikes70mustang macrumors 68000

    mikes70mustang

    Joined:
    Nov 14, 2008
    Location:
    US
    #8
    If you had pictures of the magsafe with the flames and smoke coming off of it, that would have been amazing. Then you could be like.....um hey, how bout a new mac, or i let this scary little pic out lol. But it appears in your case that you have the magunsafe lol.
     
  9. ButtUglyJeff macrumors 6502a

    ButtUglyJeff

    Joined:
    Mar 9, 2008
    Location:
    New York. The state, not the toilet.
    #9
    Did the Time Capsule backup complete itself, or did you lose data? Did the internal hard drive fry?

    Glad you're OK, btw.
     
  10. JamesGorman macrumors 65816

    JamesGorman

    Joined:
    Dec 31, 2008
    Location:
    Winnipeg
    #10
    I would have tried to get a macbook pro out of them. That could be very dangerous if you were not home...Or I guess even if you were home. Im glad everything turned out ok though.
     
  11. nick9191 macrumors 68040

    Joined:
    Feb 17, 2008
    Location:
    Britain
    #11
    Hard luck buddy,
    Apple loves to be bleeding edge with design rather than tried and tested technology. I guess what you gain in sexiness and functionality, you lose in your **** catching on fire.
     
  12. kolax macrumors G3

    Joined:
    Mar 20, 2007
    #12
    Pretty scary.

    A guess it is a huge reminder to us all that no product is perfect - Apple, or any brand, and that you should be cautious in general when leaving anything on unattended, be it a TV, computer or a mobile phone charging.

    Glad the OP is ok, Mac getting replaced etc. Did you have a smoke alarm in the room the fire was in?
     
  13. Timur macrumors 6502a

    Timur

    Joined:
    Oct 14, 2008
    #13
    Getting a free replacement is the minimum to ask for. This was a life threatening defect, not to mention that it could have burned down all your belonging.

    And that thing was just coming from their service, right?

    What about compensation for your burned cabinet?

    Apart from that: Fire detectors are to cheap these days. Always have at least one at home! Uncountable times one of these told me to get those "charcoal" buns out of the oven. :rolleyes:

    [​IMG]
     
  14. ///M5 macrumors 6502

    Joined:
    May 14, 2009
    #14
    haha, no crap!
     
  15. steamed.hams macrumors 6502

    steamed.hams

    Joined:
    Aug 15, 2008
    Location:
    Miami, FL
    #15
    Thanks for sharing your story, OP. And best of luck in the future!
     
  16. JCastro macrumors 6502a

    Joined:
    Feb 12, 2008
    #16
    WOW!!! Those pics are pretty nasty! I am glad you saw it before it got real bad. Also glad you are getting it replaced too! It is a good lesson to us all.
     
  17. ARK macrumors 6502

    Joined:
    Jul 20, 2008
    Location:
    Indianapolis, IN
    #17
    Says I can't view the pictures because I have to log in.. can someone post them on this forum???
     
  18. polaris20 macrumors 68020

    Joined:
    Jul 13, 2008
    #18
    They need to do a helluva lot more than replace the laptop. This could have been extremely serious, and killed people.
     
  19. patrickdunn macrumors 6502a

    patrickdunn

    Joined:
    Apr 16, 2009
    Location:
    St. Louis, MO
    #19
    +1. You should have talked to Steve Jobs himself and asked for the new iPhone that they may or may not release in 2 weeks.

    Seriously, I would have asked to be upgraded to a 17 inch MacBook Pro for free for the trouble/scare.
     
  20. Sound Evolution macrumors 6502

    Joined:
    Oct 30, 2007
    Location:
    Netherlands

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