OK, I am super upset. As in crying and shaking -- and I never get upset. I applied to go to the University of Birmingham back in July. Over a month ago, they confirmed my place, and asked me to choose my accommodation -- which I did. This was a month ago, I called them a week later and asked about accommodation, they said to wait a week. I did. A week later, nothing. I call again. They said they have a backlog of applications from June - and they will send everything out to me within 2 weeks. Well, its been 2 and a half weeks, and still nothing. I called them an hour ago, and some stupid assistant forgot to e-mail me 2 weeks ago to say all the uni-run halls had been filled. So, during this time, had they sent the e-mail on time, I could have: Found a space with an external supplier of accommodation for students. ie: Unite. Found a place at another university. But, because they've taken so long, all external accommodation is either full, or too expensive. And, all other courses in major cities (London, Manc, Leeds etc) are all full. Their suggestions? Book into a hotel for 2/3 weeks as last year, 170 people dropped out/didn't turn up within the first 2 weeks. Commute 2.5 hours eitherway, everyday, to show I'm 'committed' so I get given the first room available. They did this 2 years ago, and overbooked by 130 students. The university had to pay to put them all into a hotel, until rooms freed up for them all. I've had such a nice gap year, I just want to go to university. I was so excited. My Freshers' tickets arrived this morning, which were £50, and are also non-refundable. I just feel like there's nothing I can do. They don't even care. I've called them so many times.