My usb 3.0 hubs and dock register as usb 2.0

Discussion in 'iMac' started by swamyg1, Feb 29, 2016.

  1. swamyg1 macrumors regular

    Dec 11, 2007
    So I have a brand new retina iMacs that I recently purchased. I have 2 usb 3.0 hubs and a us in individually into the back of my iMac but they all register as 2.0 devices. I also have a usb 3.0 dock but it's also registering as a usb 2.0 device. I've had these items for a while, they were connected to my hackintosh but I recently parted it out to purchase real macs. I am using 3.0 cables and I have no idea what is wrong!

    I have 2 of these hubs:

    and 1 of these docks:

    Would appreciate if somebody could help me with this issue. They should just work, right?

    FYI, I've tested another Western Digital Passport usb 3.0 which seems to register fine.
  2. troy14 macrumors 6502a

    Mar 25, 2008
    Las Vegas (Summerlin), NV
    Are any USB 2.0 devices plugged into the hub?

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