My watch won't pair

[pepelconde]

Hadn't used my watch since mid January and some how it disconnected from my iPhone ,now it starts the pairing process and says pairing successful when it brings the setup screen a few seconds later it says pairing failed asking you to restart process and going through an unpairing the device, really odd but true.I can't seem to find any work around any and all help is appreciated.
thanks in advance

 

[44267547]

Hadn't used my watch since mid January and some how it disconnected from my iPhone ,now it starts the pairing process and says pairing successful when it brings the setup screen a few seconds later it says pairing failed asking you to restart process and going through an unpairing the device, really odd but true.I can't seem to find any work around any and all help is appreciated.
thanks in advance

If your iPhone is on a different version of iOS, your Apple Watch won’t be able to successfully pair. You might have to erase all content and settings on your Apple Watch and re-pair your Apple that way.

 

[pepelconde]

Thanks for your reply I erased all content and settings to my watch and to my iphone when I first started the pairing process. I can see my watch on my devices.but do not see it in my bluetooth as a device.

 

[Dyn-tec]

I had a similar situation with my series 1, ending up having to send it in to Apple to fix.

It was free as it was considered a “software issue.”

 

[pepelconde]

I had a similar situation with my series 1, ending up having to send it in to Apple to fix.

It was free as it was considered a “software issue.”

Hi
Thanks for you reply I decided to go that route have a case ID will be calling them tomorrow

 

[bizzwriter]

I had a similar situation with my series 1, ending up having to send it in to Apple to fix.

It was free as it was considered a “software issue.”

Got the same exact issue -- gonna send it in. Hope I don't have to pay the repair fee...