My watch won't pair

Discussion in 'Apple Watch' started by pepelconde, Mar 20, 2018.

  1. pepelconde macrumors newbie


    Mar 20, 2018
    Hadn't used my watch since mid January and some how it disconnected from my iPhone ,now it starts the pairing process and says pairing successful when it brings the setup screen a few seconds later it says pairing failed asking you to restart process and going through an unpairing the device, really odd but true.I can't seem to find any work around any and all help is appreciated.
    thanks in advance
  2. Relentless Power macrumors Penryn

    Relentless Power

    Jul 12, 2016
    If your iPhone is on a different version of iOS, your Apple Watch won’t be able to successfully pair. You might have to erase all content and settings on your Apple Watch and re-pair your Apple that way.
  3. pepelconde thread starter macrumors newbie


    Mar 20, 2018
    Thanks for your reply I erased all content and settings to my watch and to my iphone when I first started the pairing process. I can see my watch on my devices.but do not see it in my bluetooth as a device.
  4. Dyn-tec macrumors member

    Oct 29, 2012
    I had a similar situation with my series 1, ending up having to send it in to Apple to fix.

    It was free as it was considered a “software issue.”
  5. pepelconde thread starter macrumors newbie


    Mar 20, 2018
    Thanks for you reply I decided to go that route have a case ID will be calling them tomorrow
  6. bizzwriter macrumors member


    Aug 4, 2010
    Left coast...
    Got the same exact issue -- gonna send it in. Hope I don't have to pay the repair fee...

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