iPhone XS Max My Xs Max was brighter than all 7 demo phones I just compared it to

praxis219

macrumors member
Original poster
Sep 22, 2018
51
60
My Xs Max had a slightly warm screen tone compared to my X, so I thought I'd compare it against the others at the Apple Store before asking for an exchange.

After I turned off true tone, disabled auto-brightness, etc. to make the store phones comparable, I was shocked at how much dimmer the store display model was. I would say roughly 20% dimmer than my Xs Max. Not only that, the contrast on the store phones was horrendous. Text seems to pop off the screen on mine in comparison.

Thinking it was a fluke, I went to the next demo phone, then the next one, then the next one. Same thing. The display phones at the store were all slightly colder color temp, however much dimmer at max brightness.

I walked down to the T-Mobile store and the AT&T stores down the hallway in the mall -- same thing. In fact there was another guy standing next to me who was really surprised how much better my screen was.

So sure my Xs Max screen isn't as cold in terms of color temperature than my iPhone X, but it was light-years ahead of all of the ones I compared it to today. The improvement in contrast on my made the other ones look like a different cheaper model. I'm shocked at the variation on displays.
 
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Theyayarealivin

macrumors 6502a
Jun 18, 2013
867
576
Las Vegas, Nevada
My Xs Max had a slightly warm screen tone compared to my X, so I thought I'd compare it against the others at the Apple Store before asking for an exchange.

After I turned off true tone, disabled auto-brightness, etc. to make the store phones comparable, I was shocked at how much dimmer the store display model was. I would say roughly 20% dimmer than my Xs Max. Not only that, the contrast on the store phones was horrendous. Text seems to pop off the screen on mine in comparison.

Thinking it was a fluke, I went to the next demo phone, then the next one, then the next one. Same thing. The display phones at the store were all slightly colder color temp, however much dimmer at max brightness.

I walked down to the T-Mobile store and the AT&T stores down the hallway in the mall -- same thing. In fact there was another guy standing next to me who was really surprised how much better my screen was.

So sure my Xs Max screen isn't as cold in terms of color temperature than my iPhone X, but it was light-years ahead of all of the ones I compared it to today. The improvement in contrast on my made the other ones look like a different cheaper model. I'm shocked at the variation on displays.
Can you post some pictures of your screen.
 

praxis219

macrumors member
Original poster
Sep 22, 2018
51
60
Sure, the Xs Max gets as bright as the X. Maybe slightly brighter.



Taken with an iPad Pro so the camera sucks. In real life both screens are perfectly uniform when looking straight on, the red smudges are an artifact of the photo.
 

Theyayarealivin

macrumors 6502a
Jun 18, 2013
867
576
Las Vegas, Nevada
Sure, the Xs Max gets as bright as the X. Maybe slightly brighter.



Taken with an iPad Pro so the camera sucks. In real life both screens are perfectly uniform when looking straight on, the red smudges are an artifact of the photo.
[doublepost=1537669284][/doublepost]Thank you for posting the photo! give it some time and play with the phone it will turn white overtime. the glue is not dried yet it needs to be saturated
 

1136629

macrumors member
Jul 10, 2018
51
25
Sure, the Xs Max gets as bright as the X. Maybe slightly brighter.



Taken with an iPad Pro so the camera sucks. In real life both screens are perfectly uniform when looking straight on, the red smudges are an artifact of the photo.
The X screen looks better to me. Feel like the XS Max screen in the photo has a yellow tint to it for sure.

I like the white, if anything slightly blue tint but yellow wouldn't work for me. And I would not be waiting for "glue" to settle lol. Return it if you are not happy with it.
 

danneman

macrumors newbie
Feb 10, 2009
25
10
The store display models are probably used heavily and get hot and therefore dim the screens automatically. I’ve seen it too. I used to compare my own X to the models on display in my local Apple Store last year.
 
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praxis219

macrumors member
Original poster
Sep 22, 2018
51
60
The X screen looks better to me. Feel like the XS Max screen in the photo has a yellow tint to it for sure.

I like the white, if anything slightly blue tint but yellow wouldn't work for me. And I would not be waiting for "glue" to settle lol. Return it if you are not happy with it.
Yeah the X has more appealing whites but the contrast on the Xs Max is better. Text is easier to read and sharper. The photo doesn't capture it.

The store display models are probably used heavily and get hot and therefore dim the screens automatically. I’ve seen it too. I used to compare my own X to the models on display in my local Apple Store last year.
Wasn't the thermal brightness limiter. I know what that behavior is like. When that kicks in the last couple of notches of the brightness slider doesn't do anything.
 

Pipper99

macrumors 68030
Aug 14, 2010
2,798
1,341
Fort Worth, TX
I’ve seen the same thing when comparing my previous iPhones to the display models with the same settings. As danneman said, it’s likely because they’re heavily used, and the phone dims the screen a bit if it gets too hot.
 

praxis219

macrumors member
Original poster
Sep 22, 2018
51
60
I’ve seen the same thing when comparing my previous iPhones to the display models with the same settings. As danneman said, it’s likely because they’re heavily used, and the phone dims the screen a bit if it gets too hot.
When the thermal limiter kicks in, the last 25% of the brightness slider doesn't do anything.

The phones in the AT&T and T-Mobile stores were stone cold.
 

FoxD

macrumors 6502a
Apr 28, 2010
503
247
Turn off display accommodations too under accessibility. Makes screen brighter.
 

JPack

macrumors 603
Mar 27, 2017
5,663
8,590
Wouldn't be surprised if the demo units were limited in brightness via firmware to minimize image persistence.
 
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praxis219

macrumors member
Original poster
Sep 22, 2018
51
60
Just swapped out my
Wouldn't be surprised if the demo units were limited in brightness via firmware to minimize image persistence.
That would cause a cluster**** of complaints. Anyway it isn't true because when I compared my X to the demos last year they were the same brightness.

I just swapped out my Gold for a Silver. This screen is less warm and just as bright as my X. I'm done playing display panel lottery for 2018.
 

JPack

macrumors 603
Mar 27, 2017
5,663
8,590
Just swapped out my


That would cause a cluster**** of complaints. Anyway it isn't true because when I compared my X to the demos last year they were the same brightness.

I just swapped out my Gold for a Silver. This screen is less warm and just as bright as my X. I'm done playing display panel lottery for 2018.
Image persistence wasn't a known issue last year.

I'm not sure what complaints it would cause. Consumers complain their purchased devices exceed the brightness spec compared to demo units?
 

praxis219

macrumors member
Original poster
Sep 22, 2018
51
60
Image persistence wasn't a known issue last year.

I'm not sure what complaints it would cause. Consumers complain their purchased devices exceed the brightness spec compared to demo units?
Yeah, I'm sure that the engineers at Apple are utterly clueless about OLED technology and image persistence, and also their knowledge of it has regressed on a 2nd iteration of the device... /s

If screen burn-in occurs in a store demo, they would just toss it out and put a new one in. Apple has over $280 billion in cash reserves. This would just be a rounding error.

You act as if only current Apple users go shop at the Apple Store. They're not going to gimp the store demo models. People would say "wow iPhone sucks some to my Samsung S934819+".
 

AppleHaterLover

macrumors 68020
Jun 15, 2018
2,036
2,040
[doublepost=1537669284][/doublepost]Thank you for posting the photo! give it some time and play with the phone it will turn white overtime. the glue is not dried yet it needs to be saturated
I guess he’s just fed up with the 1000th thread with OP emulating Christopher Columbus and being the first to realize there is more than one screen supplier for the iPhone.
 
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praxis219

macrumors member
Original poster
Sep 22, 2018
51
60
I guess he’s just fed up with the 1000th thread with OP emulating Christopher Columbus and being the first to realize there is more than one screen supplier for the iPhone.
Nice snark, but you're wrong. As of September 2018 LG is just gearing up to supply OLEDs to Apple. The current screens are all Samsung.
 

josephhoward669

macrumors newbie
Apr 16, 2019
3
1
England
My Xs Max had a slightly warm screen tone compared to my X, so I thought I'd compare it against the others at the Apple Store before asking for an exchange.

After I turned off true tone, disabled auto-brightness, etc. to make the store phones comparable, I was shocked at how much dimmer the store display model was. I would say roughly 20% dimmer than my Xs Max. Not only that, the contrast on the store phones was horrendous. Text seems to pop off the screen on mine in comparison.

Thinking it was a fluke, I went to the next demo phone, then the next one, then the next one. Same thing. The display phones at the store were all slightly colder color temp, however much dimmer at max brightness.

I walked down to the T-Mobile store and the AT&T stores down the hallway in the mall -- same thing. In fact there was another guy standing next to me who was really surprised how much better my screen was.

So sure my Xs Max screen isn't as cold in terms of color temperature than my iPhone X, but it was light-years ahead of all of the ones I compared it to today. The improvement in contrast on my made the other ones look like a different cheaper model. I'm shocked at the variation on displays.
I have the opposite problem. I went into an apple store, and it seemed that all their Iphone XR demo phones had a brighter and better looking screen than mine. I changed the display settings to match the demo phones, and still mine looked so bad in comparison! Can anyone help... probably nothing i can do tho lol. Just wondering...
[doublepost=1555496393][/doublepost]
Can you post some pictures of your screen.
I have the opposite problem. I went into an apple store, and it seemed that all their Iphone XR demo phones had a brighter and better looking screen than mine. I changed the display settings to match the demo phones, and still mine looked so bad in comparison! Can anyone help... probably nothing i can do tho lol. Just wondering...
[doublepost=1555496448][/doublepost]
The store display models are probably used heavily and get hot and therefore dim the screens automatically. I’ve seen it too. I used to compare my own X to the models on display in my local Apple Store last year.
I have the opposite problem. I went into an apple store, and it seemed that all their Iphone XR demo phones had a brighter and better looking screen than mine. I changed the display settings to match the demo phones, and still mine looked so bad in comparison! Can anyone help... probably nothing i can do tho lol. Just wondering...
 

fifi20

macrumors newbie
Apr 30, 2019
2
0
I like the white, if anything slightly blue tint but yellow wouldn't work for me. And I would not be waiting for "glue" to settle lol. Return it if you are not happy with it.
 
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