Mysterious facetime problem

Discussion in 'iPhone' started by graphicdisaster, Jun 22, 2013.

  1. graphicdisaster macrumors newbie

    Jun 22, 2013
    Hi guys,

    I've been very frustrated with this facetime problem

    I want to try facetiming with my girlfriend, she's in China, I'm in U.S.

    everytime I facetime her it says XXX is not available for facetime,

    however, she can facetime with her friends in China, not only that she can also facetime with her American friends

    on my end, I can facetime with my friends here in U.S.

    its just us that can't facetime eachother(we both use wifi and iphone5, im on ATT)

    On her end instead of showing"XXX is not available for facetime", it shows just a black sreen which looks like trying to connect me and goes forever, never connects

    *this issue is happening on all of my devices, not only iphone

    Anyone can help me on this? I asked people in Apple store, they all feel its very strange

    Thanks a ton!
  2. alphaod macrumors Core


    Feb 9, 2008
    Perhaps she's not real? :p

    I've had similar issues using FaceTime with people in China. I'm starting to think their firewall is blocking everything.
  3. graphicdisaster thread starter macrumors newbie

    Jun 22, 2013
    I haven't tried facetime with people in China other than my girlfriend, but I know some of my friends here in U.S. facetime with their parents in China everyday, all works for them

    ive read a lot of threads tried a lot of things, just wont work:confused:
  4. donnaw macrumors 65816

    Apr 19, 2011
    Austin TX
    Ask your friends if either they or the folks in China are using a VPN. It might be China's firewall.

    My husband works overseas (not in China though) and in some countries he has to use a VPN to get through their firewall. It's a small monthly charge.

    Good luck
  5. graphicdisaster thread starter macrumors newbie

    Jun 22, 2013
  6. Applejuiced macrumors Westmere


    Apr 16, 2008
    At the iPhone hacks section.
  7. deanfx4u macrumors regular

    Aug 3, 2010

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