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trixman

macrumors member
Original poster
Feb 8, 2016
38
1
Florida
I am getting this mysterious popup on my screen. I dismiss it but it comes back every few minutes. It is very annoying.
It reads like it is from some school district in CA.
How do I kill it?

20221002_172225[1].jpg
 

tsialex

Contributor
Jun 13, 2016
13,399
13,552
I am getting this mysterious popup on my screen. I dismiss it but it comes back every few minutes. It is very annoying.
It reads like it is from some school district in CA.
How do I kill it?

View attachment 2086493
Used MacBook Pro? Seems a Mac that was bought and managed by an enterprise or a school - you can't remove it. If it was legally re-sold, you can ask for the MDM administrator/manager to remove it from the MDM.
 

trixman

macrumors member
Original poster
Feb 8, 2016
38
1
Florida
Used MacBook Pro? Seems a Mac that was bought and managed by an enterprise or a school - you can't remove it. If it was legally re-sold, you can ask for the MDM administrator/manager to remove it from the MDM.

I have owned this Mac Pro for many years, it just started a few days ago. There has to be something on this machine that can be fixed. I'll disconnect the internet tomorrow and see if it still happens.
I would have no idea who or what the MDM administrator is or was and I don't know how I can find out. What is an MDM anyway?
 

tsialex

Contributor
Jun 13, 2016
13,399
13,552
I have owned this Mac Pro for many years, it just started a few days ago. There has to be something on this machine that can be fixed. I'll disconnect the internet tomorrow and see if it still happens.
I would have no idea who or what the MDM administrator is or was and I don't know how I can find out. What is an MDM anyway?
Which Mac is, you didn't correctly answered.

If it's a MacPro5,1, you probably installed a management profile recently, you can check with sudo profiles -Lv

You can read about MDM with Apple documentation:


If it's a MDM set within the MacPro5,1 firmware, it can be removed if you legally own the MacPro5,1, but let's not discuss beyond that.
 

trixman

macrumors member
Original poster
Feb 8, 2016
38
1
Florida
Which Mac is, you didn't correctly answered.

If it's a MacPro5,1, you probably installed a management profile recently, you can check with sudo profiles -Lv

You can read about MDM with Apple documentation:


If it's a MDM set within the MacPro5,1 firmware, it can be removed if you legally own the MacPro5,1, but let's not discuss beyond that.
I legally own the MacPro5,1, purchased it to do Video work some years ago. I am mostly a Microsoft user so don't hold that against me. So please let's discuss.
Also, what does this mean: "you can check with sudo profiles -Lv"
 

tsialex

Contributor
Jun 13, 2016
13,399
13,552
I did that and all it found was 4 PDF files for older Motorola cell phones.
Don't make any sense, please upload a screenshot.

Anyway, the biggest probability is that you installed a management profile sometime in the recent past. SystemInformation/Software/Installations should show it.
 

trixman

macrumors member
Original poster
Feb 8, 2016
38
1
Florida
Don't make any sense, please upload a screenshot.
Anyway, the biggest probability is that you installed a management profile sometime in the recent past. SystemInformation/Software/Installations should show it.
Here is the screenshot, lousy pic, sorry took it with a cell phone, I am communicating on my Win 10 PC. I'll continue the search on the MacPro in a while.
 

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tsialex

Contributor
Jun 13, 2016
13,399
13,552
Here is the screenshot, lousy pic, sorry took it with a cell phone, I am communicating on my Win 10 PC. I'll continue the search on the MacPro in a while.
So, a command that you need to run with macOS Terminal app, you did search with Windows 10?!? o_O

Boot macOS and run sudo profiles -Lv with Terminal app, also search for profiles installation with /AboutThisMac/SystemReport/Software/Installations.
 

trixman

macrumors member
Original poster
Feb 8, 2016
38
1
Florida
Is there any way to copy the list of recent installs from the Installations list from 10/1/22 to today? 10/1/22 is the first time the MacPro was turned on since 2021. I'm sure the Mac must have a shortcut where one can highlight the table rows then copy them and paste them to a text file, Excel spreadsheet, or where ever.
 
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tsialex

Contributor
Jun 13, 2016
13,399
13,552
Mark all that you want to copy from the table, go to the text list below and copy everything.
 

trixman

macrumors member
Original poster
Feb 8, 2016
38
1
Florida
So, a command that you need to run with macOS Terminal app, you did search with Windows 10?!? o_O

Boot macOS and run sudo profiles -Lv with Terminal app, also search for profiles installation with /AboutThisMac/SystemReport/Software/Installations.
Why would I search on a Win 10 system, I did not expect to find them on the Win 10 machine? I searched on the Mac of course. That is what we are trying to fix.
 

tsialex

Contributor
Jun 13, 2016
13,399
13,552
Why would I search on a Win 10 system, I did not expect to find them on the Win 10 machine?
It's a MDM management profile for macOS, that is currently installed on macOS, why would you expect to find it with Windows…
 

trixman

macrumors member
Original poster
Feb 8, 2016
38
1
Florida
I'll see if I can log in to the forum on the MacPro, that may simplify things a bit.
It's a MDM management profile for macOS, that is currently installed on macOS, why would you expect to find it with Windows…
I did not do the search on Windows, I did it on the MacPro.
 

trixman

macrumors member
Original poster
Feb 8, 2016
38
1
Florida
I am going to see if I can log in to the forum on the MacPro, that will make things a bn it easier.
 

tsialex

Contributor
Jun 13, 2016
13,399
13,552
I'll see if I can log in to the forum on the MacPro, that may simplify things a bit.

I did not do the search on Windows, I did it on the MacPro.
Ok, my mistake, since the screenshot had Finder icon there and I still thought that it was the Windows search window.

Open Terminal and run the command line.
 

trixman

macrumors member
Original poster
Feb 8, 2016
38
1
Florida
I have logged in to the forum on the MacPro so I should be able to post screen shots here instead of having to move over to the Win 10 machine.
 

trixman

macrumors member
Original poster
Feb 8, 2016
38
1
Florida
Here is a screenshot of the installed list. Anything earlier is from 2021.
 

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trixman

macrumors member
Original poster
Feb 8, 2016
38
1
Florida
I'll assemble a list of activities from 10/1 to today. It may take me a while to compile it, it is not a big list but it will take me time to get the info together. I have to go back through my notepad.
 

trixman

macrumors member
Original poster
Feb 8, 2016
38
1
Florida
I'll assemble a list of activities from 10/1 to today. It may take me a while to compile it, it is not a big list but it will take me time to get the info together. I have to go back through my notepad.
For various reasons, I have not used the MacPro since last year. I powered it up on 10/1/22 and made sure it was functioning as expected.
I use a Chrome browser, synced across my windows machines, and found that I could not update it on the MacPro because my Mac OS was running El Capitan 10.11.6 and needed at least 10.12.1.
I could not go to 10.12.1 because I need to go to 10.12 first, but it was not available anywhere I searched online.
I tried several DMG downloads but none would install it seemed. I did find one that did and I ended up on 10.12.6 Sierra.
That is where I am now.
If my memory serves me correctly, it was after the 10.12.6 install that the popup appeared.
I'll do the other searches you suggested and will post back.
 
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