Hello all, I have recently started as sysadmin for a small non-profit arts company. They use 5 new iBooks, (which I reccomended they buy) and I am in charge of technical support. They can only afford to pay me very little, so I want to make my job as easy as possible. I've used windows PCs for 15 years, and switched to Macs last year (2004), so I'm still learning my way around OS X. I now refuse to help people with Windows problems and only sort out Mac related problems now I've never been a sysadmin (whether for PCs or Macs) so can you give me some help and tips in getting started? I've already set up their office with broadband, set up their wireless network, put WPA security on the wireless, firewall on the router, networked printer, installed MS Office on all machines etc, so at the moment it is running well. Am aware problems may crop up in the future. I've just started evalulating Apple Remote Desktop and Timbuktu, not sure if either is worth buying for the company. Probably worth it if I can run Apple update remotely, and do things like change the screen saver wait time remotely ( that was the last tech support request to me : ) Anything else I should do / learn about as a newbie Mac sysadmin? I'm confortable using Terminal if my hand is held a little bit, but I do prefer applications with a GUI interface. Many thanks .. RedTomato ..