Navigon GPS Can't Connect to iTunes

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Mork, Feb 4, 2014.

  1. Mork macrumors 6502

    Jan 9, 2009
    I am trying to use the Navigon app's "Restore Purchases" for the "Live Traffic" I purchased on the old phone so these features work on my new iPhone.

    However, after entering my iTunes password, the Navigon app (on the new iPhone) responds: "The Apple ID you entered couldn't be found or your password was incorrect. Please try again."

    Followed by...

    "Cannot connect to iTunes store."


    This is confusing since:

    1. I was able to download the map updates so I know I have an Internet connection.

    2. My iTunes password worked fine downloading some free apps.

    I've tried this many times, but can't figure out why Navigon won't connect.


    I even tried to repurchase the Live Traffic, but got the same error messages as above.

    Any suggestions would be most welcome. :)



    P.S. I also tried logging out of the App store on the iPhone to see if that would make any difference. Nope.
  2. EDH667 macrumors 6502a


    Nov 25, 2009
    Northern California
    Try deleting the app and download a fresh copy from the App store. After it downloads and you download your preferred maps, then try again to restore purchases.
  3. Mork thread starter macrumors 6502

    Jan 9, 2009

    Yes, that worked!!!

    Thank you!!!

    I had written to Navigon and they replied with the same suggestion.

    Great minds...

    - m

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