Navigon GPS Can't Connect to iTunes

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Mork, Feb 4, 2014.

  1. Mork macrumors 6502

    Joined:
    Jan 9, 2009
    #1
    I am trying to use the Navigon app's "Restore Purchases" for the "Live Traffic" I purchased on the old phone so these features work on my new iPhone.

    However, after entering my iTunes password, the Navigon app (on the new iPhone) responds: "The Apple ID you entered couldn't be found or your password was incorrect. Please try again."

    Followed by...

    "Cannot connect to iTunes store."

    -----

    This is confusing since:

    1. I was able to download the map updates so I know I have an Internet connection.

    2. My iTunes password worked fine downloading some free apps.

    I've tried this many times, but can't figure out why Navigon won't connect.

    ----

    I even tried to repurchase the Live Traffic, but got the same error messages as above.

    Any suggestions would be most welcome. :)

    Thanks,

    m

    P.S. I also tried logging out of the App store on the iPhone to see if that would make any difference. Nope.
     
  2. EDH667 macrumors 6502a

    EDH667

    Joined:
    Nov 25, 2009
    Location:
    Northern California
    #2
    Try deleting the app and download a fresh copy from the App store. After it downloads and you download your preferred maps, then try again to restore purchases.
     
  3. Mork thread starter macrumors 6502

    Joined:
    Jan 9, 2009
    #3

    Yes, that worked!!!

    Thank you!!!

    I had written to Navigon and they replied with the same suggestion.

    Great minds...

    - m
     

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