Nearly missed Mr UPS !! Was waiting for him for the entire day and 5 minutes after I went upstairs to take my babies up for their bath, he arrived. I raced downstairs just as he was leaving me the note on the door. Whew ! He said that I was the only person on this entire route today where the customer was not already at the door when he showed up. He said he actually rang the door bell twice and knocked on it a few times just to make sure. He's a super nice guy. Really loving the phone !