Need a replacement Mac Pro tower / case

Discussion in 'Mac Pro' started by jmacina, May 11, 2009.

  1. jmacina macrumors newbie

    Joined:
    May 11, 2009
    #1
    Just dived into the Mac world but I was transporting my brand new mac pro quad through JFK airport and checked it in the original packing with EXTRA wrapping. Well some TSA agent wanted to check the insides to make sure it was a Mac and the guy must of not known how to pull the lever so he took a crow bar to external parts and pried it open. So I need to get myself a new tower / case for my Mac. Anyone know where I can sort one? Besides going thorugh Apple care or something as I blew ALL of my cash on the system itself so I would just buy the new case and dismantle and rebuild it by myself as it looks pretty easy going.
     
  2. pkoch1 macrumors 6502a

    pkoch1

    Joined:
    Oct 3, 2007
    Location:
    Boston
    #2
    What does the TSA have to say for themselves? Shouldn't they be responsible?
     
  3. edesignuk Moderator emeritus

    edesignuk

    Joined:
    Mar 25, 2002
    Location:
    London, England
    #3
    "TSA Agents" are allowed to just break peoples stuff with no recourse? :confused:
     
  4. maclover001 macrumors 6502a

    maclover001

    Joined:
    Mar 25, 2008
    Location:
    Vancouver, Canada
    #4
    The guy attempted to open your computer with a crowbar, and he expects you to pay for a new case?
     
  5. Tesselator macrumors 601

    Tesselator

    Joined:
    Jan 9, 2008
    Location:
    Japan
    #5
  6. Umbongo macrumors 601

    Umbongo

    Joined:
    Sep 14, 2006
    Location:
    England
    #6
    Go to Apple and get a quote for the repair then file a claim with the TSA. Replacing the case yourself may void aspects of your warranty.
     
  7. hugodrax macrumors 6502a

    Joined:
    Jul 15, 2007
    #7
    Patriot act does not allow you to claim damages against TSA.
     
  8. nanofrog macrumors G4

    Joined:
    May 6, 2008
    #8
    You can locate case parts at macpalace.com. New, but not inexpensive though.
     
  9. velocityg4 macrumors 68040

    velocityg4

    Joined:
    Dec 19, 2004
    Location:
    Georgia
    #9
  10. Consultant macrumors G5

    Consultant

    Joined:
    Jun 27, 2007
    #10
    They damaged it. They are responsible.

    Got photo?
     
  11. Spanky Deluxe macrumors 601

    Spanky Deluxe

    Joined:
    Mar 17, 2005
    Location:
    London, UK
    #11
    That is insane! How can one latch be so hard for someone to understand? Definitely get a quote from Apple and submit a claim. Dismantling a Mac Pro and putting it in a new case is quite a few hours of labour and Apple will want to charge a hell of a lot for it. Even then, Apple may not honour any warranty on it ever again due to the past damage so it looks like the TSA agent's inability to pull a latch has cost you a very large sum.

    I wonder what this TSA agent's house looks like. I wouldn't be surprised if his doors and cupboards are all hacked to pieces after he couldn't understand how to use a doorknob.

    Edit: Please post photos, this is unbelievable!! 206 Mac Pro cases seem to go for about $200-$300 on eBay but if its a 2009 Mac Pro then you're screwed.
     
  12. ChemiosMurphy macrumors 6502

    Joined:
    Sep 25, 2007
    Location:
    Warminster, PA
    #12
    Dude. That is complete and utter crap and the fact the patriot act gives them a rubber stamp is wrong too.

    Kudo's to you for being seemingly calm, because I would have been escorted out in a police vehicle if i was in that situation. I hope it works out well for you.
     
  13. Tesselator macrumors 601

    Tesselator

    Joined:
    Jan 9, 2008
    Location:
    Japan
    #13
    Something worse than the patriot act passed just a few days ago.
     
  14. nanofrog macrumors G4

    Joined:
    May 6, 2008
    #14
    Lest we not forget FISA either.
     
  15. Tesselator macrumors 601

    Tesselator

    Joined:
    Jan 9, 2008
    Location:
    Japan
    #15
    Hehe, yeah, but we're allowed to spy on foreigners. :D It wasn't till the patriot act and PA2! amended FISA that the US criminal err, I mean US federal, government could spy on US citizens - among other things. :( What passed recently basically classifies anyone with a "cause" organized or not, political or not, as a terrorist and thereby denies them due process and etc.

    So to keep it on topic it's nearly so wide reaching that if jmacina decides to make this a mission or try to get things changed so that this doesn't happen in the future he could end up in Guantanomo or where ever they're putting "unlawful enemy combatants" these days. Pretty sick.
     
  16. nanofrog macrumors G4

    Joined:
    May 6, 2008
    #16
    Use fear to push/pass bills that start with "outside" elements. Pushing consecutive bills/ammendments eventually turned inward as well. As long as that type of mentality continues, it's inevitable. Reminds me of some not too distant history. :rolleyes: ;)

    "We think we have xyz going on in the west coast somewhere". "OK, you have permission then". After they've already been collecting "data" for months. Perhaps a little simplified, but not by much. Oversight and due process have effectively been thrown out the window. :rolleyes: :(
     
  17. jnc macrumors 68020

    jnc

    Joined:
    Jan 7, 2007
    Location:
    Nunya, Business TX
    #17
    I remember travelling to the US in 05, having my suitcase destroyed on the final leg of my journey because I guess they don't understand anything more complex than a zip. The suitcase had a latch closing mechanism.

    I received it hanging half open with "Checked by Security tape wrapped around it. Nice, it almost survived the whole trip.

    That they did it to a $x,000 Mac Pro.... yikes. I wouldn't have left the airport until I had complimentary tickets to hawaii or something :eek:
     
  18. Tesselator macrumors 601

    Tesselator

    Joined:
    Jan 9, 2008
    Location:
    Japan
    #18
    Yup, and the saddest part is that it's not working any longer on the people - Just the members of congress are are still buying it. So it's no representation any longer either. :mad:

    I flew out to a business meeting in Texas from Japan in late 2007. I went through Nagoya, Tokyo, Detroit, and Austin airports. Nagoya and Tokyo were the same as they ever had been over the past 25 years. Detroit was conducted like a state prison facility. Seriously identical. I was body searched (patted down) and asked more questions about who I was, what I was doing, how I made my livelihood, etc. etc. etc. than I even knew myself. I was making stuff up just to get the answers in. :p Like any of that could tell them anything at all. When they found vitamins in my luggage is when they started with the "personalized" treatment. Luckily however, they had me tear apart my own suitcases. I actually had to disassemble them. The funny part was that if I was trying to blow up the place or smuggle something it would have been pretty easy so IMO all of what I went through served no purpose other than to dehumanize the travel experience. Kinda dumb.
     
  19. J&JPolangin macrumors 68030

    Joined:
    Jul 5, 2008
    Location:
    Thule GL @ the TOW
    #19
    ...why didn't you show the TSA agent how to open it, or at least explain it to him/her from the other "side of the line/table"?
     
  20. o2xygen macrumors regular

    Joined:
    Jan 25, 2009
    #20
    Only in the USA right.....

    poor guy, no one in New Zealand would be that dumb, the media here has a powerful influence, one call to the papers or "Fair-Go" and you're sorted. Would your travel insurance cover it? Or home+contents, you could lie and say it was a) dropped, or b) stolen. Something like that.
     
  21. jnc macrumors 68020

    jnc

    Joined:
    Jan 7, 2007
    Location:
    Nunya, Business TX
    #21

    The Mac would have pretty clearly not been carry-on luggage... the inspection likely wasn't done with him present, I don't think you'd just stand by and allow someone someone to hack your property open with a crowbar...
     
  22. grue macrumors 65816

    Joined:
    Nov 14, 2003
    Location:
    Somewhere.
    #22
    Tell that to the security monkey who made me open and unpack my parachute before boarding a connecting flight in Auckland. Plane left late since I needed to repack it before I got on board.
     
  23. TheNightPhoenix macrumors 6502

    Joined:
    Dec 16, 2005
    #23
    Wow, you must be really scared of flying, if you take your own parachute with you!
     
  24. grue macrumors 65816

    Joined:
    Nov 14, 2003
    Location:
    Somewhere.
    #24
    Not remotely. I just don't care to trust some halfwit baggage handler with $10,000 worth of skydiving equipment that would take 12-14 weeks to have custom replacements made if they lost it, and I'd possibly die if they damaged it.

    Thus, always carried on and never out of my sight.
     
  25. jnc macrumors 68020

    jnc

    Joined:
    Jan 7, 2007
    Location:
    Nunya, Business TX
    #25
    That's...unintentionally hilarious. I can imagine all the other passengers giving you a death glare everytime there's some turbulence :D
     

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