Need Advice - AppleCare Preperations

Discussion in 'iMac' started by hawaiipoolman, Mar 16, 2009.

  1. hawaiipoolman macrumors regular

    Nov 5, 2007
    My iMac's cd drive seems to have stopped working, all it does is eject any cd I put into the super drive. DVDs work fine. So I assume the SuperDrive is broken, so I am going to take it into an Apple Certified Service Company "Mac Made Easy".

    So my question....

    What would be the best way to prepare my computer to protect my data from these technicians?

    Is there anything I could try to repair the cd drive on my own? I have already created a new user and tried with that account but same problem.

  2. OneMike macrumors 603


    Oct 19, 2005
    Did you try the hardware test from the DVD that came with your mac?

    As far as protecting my data to me that would mean backing up to an external source and wiping the drive.
  3. GoCubsGo macrumors Nehalem


    Feb 19, 2005
    Just backup your drive on an external and hand it over. You could also use a time machine backup on an external if you'd like.
  4. hawaiipoolman thread starter macrumors regular

    Nov 5, 2007
    would that be able to show if the cd portion of the superdrive is malfunctioning?
  5. wetrix macrumors 6502


    Dec 1, 2006
    Auckland, New Zealand

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